Leah Marie Gonzalez
Las Vegas,NV
Summary
Highly motivated professional with 10 years of experience across customer service, nightlife, healthcare, and education environments. Skilled in delivering warm, high-quality service while managing multiple priorities in fast-paced settings. Known for strong communication, problem-solving under pressure, and maintaining a consistently friendly and professional demeanor. A dependable team player who values creating positive interactions and contributing to a supportive, high-performing team.
Overview
10
10
years of professional experience
Work History
Model Server
Twin Peaks Restaurants
Henderson, NV
06.2024 - Current
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Upsold menu items effectively, contributing to overall sales growth.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Model Server
Blondies Sports Bar
Las Vegas, NV
02.2025 - 10.2025
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Model Server
Sky High Lounge
Las Vegas, NV
06.2022 - 06.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Special Education Paraprofessional
Mater Academy Of Nevada, Mountain Vista Campus
Las Vegas, NV
08.2021 - 06.2023
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by reinforcing positive behavior and fostering a safe learning environment.
- Collaborated with special education staff to adapt instructional materials for varied learning styles.
- Monitored student progress and documented behavioral observations to inform instructional strategies.
- Soccer Coach
EMT
Community Ambulance
08.2017 - 02.2021
- Administered first aid and CPR to patients in emergency situations.
- Operated medical equipment, ensuring proper usage during patient transport.
- Collaborated with healthcare teams to stabilize patients prior to hospital arrival.
- Documented patient information accurately for continuity of care.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
Lifeguard
Wynn Las Vegas
05.2016 - 10.2016
- Monitored pool areas to ensure guest safety and compliance with guidelines.
- Responded swiftly to emergencies, administering first aid and CPR as needed.
- Maintained cleanliness of poolside areas to promote a safe environment.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Las Vegas High School
Las VegasBachelor of Arts - Special Education/Primary Education
Grand Canyon University
Phoenix, AZAdvanced Emergency Medical Services
EMS Training Center of Southern Nevada
Las Vegas, NV08.2016
Skills
- Bilingual- English and Spanish
- POS and cash handling experience
- CPR/AED certified
- TAM card/SNHD Food Handler’s card
- Digital marketing experience
- Valid driver’s license/reliable transportation
- Cooperative and positive attitude
- Reliable and responsible
- Flexible Schedule
Timeline
Model Server
Blondies Sports Bar
02.2025 - 10.2025
Model Server
Twin Peaks Restaurants
06.2024 - Current
Model Server
Sky High Lounge
06.2022 - 06.2024
Special Education Paraprofessional
Mater Academy Of Nevada, Mountain Vista Campus
08.2021 - 06.2023
EMT
Community Ambulance
08.2017 - 02.2021
Lifeguard
Wynn Las Vegas
05.2016 - 10.2016
High School Diploma -
Las Vegas High School
Bachelor of Arts - Special Education/Primary Education
Grand Canyon University
Advanced Emergency Medical Services
EMS Training Center of Southern Nevada