I live with my family in the Green Bay area My husband and I enjoy boating in the summer and spending time with family and friends Our three boys are very involved in music and soccer programs We enjoy spending time in Door County when able
Leah R. Bergstrom
Nurse Leader
Green Bay,WI
Summary
Highly skilled Nurse Leader that understands the complexity of healthcare delivery systems and is dedicated to their improvement while focusing on patient centered care. Exemplifies strong leadership and conflict resolution skills. Models listening skills that provide a supportive and caring environment for colleagues to grow. Background in a broad range of clinical areas. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of leading in the current healthcare environment and trained in Reality Based Leadership. Motivated to learn, grow and excel in health care.
Overview
40
40
years of professional experience
6
6
years of post-secondary education
Work History
Director of Emergency Services/Trauma
HSHS St. Vincent, St Nicholas and St. Mary’s Hospital Sheboygan
Green Bay, WI
02.2017 - Current
- Oversees the planning, implementation, coordination and evaluation of Emergency Services. This also includes a 24/7 Sexual Assault Nurse Examiner Program.
- Manages over 95 FTEs spanning 5 cost centers and ensures quality, satisfaction, safety and engagement metrics are met for Emergency and Trauma Services
- Stays informed of market conditions, competitive information and takes action to meet critical business objectives that align with the strategic plan.
- Leads the Flight Team and Level II Trauma Program and successfully collaborates with physician partners to meet American College of Surgeons Trauma verification standards.
- Improved realization of organizational objectives by effectively communicating department goals, organizational objectives and industry trends.
- Maximized throughput, patient satisfaction and staff efficiency by development and implementing optimized care models.
- Developed and maintained courteous and effective working relationships.
- Created and rolled out a new Massive Transfusion Process which has driven a higher quality of care for these critical patients.
- Built an ED specific float pool to be used across four campuses for short notice and long term needs.
Director of Critical Care Services/Telemetry, Director of Hospital Supervisor
St. Mary’s Hospital, Mary’s Hospital and St. Vincent Hospital
Green Bay, WI
09.2015 - 02.2017
- Responsibilities include managing an 8-bed intensive care unit
- Leading telemetry colleagues and Registered Nurses to meet high clinical standards and implementing best practices to meet core measure standards
- Led the RN inserted PICC program at St Mary’s in order to meet patient needs.
- Led the hospital supervision leadership group as they guide the functions of the hospital 24 hours a day.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all patients.
- Directed and co-led the divisional Code Committee team that standardized workflows and supplies.
Director of Inpatient Surgical
St. Mary’s Hospital
Green Bay, WI
08.2013 - 09.2015
- Responsibilities include collaboration with others to achieve the strategic mission and goals
- Led a group of 45 colleagues to care for patients and have positive quality outcomes and patient experience scores
- Translate the system goals into colleague commitment, engagement and follow through
- Demonstrate superior quality, service and safety through the eyes of colleagues and patients
- Manage productivity and labor expenses to ensure a profitable environment.
Adjunct Faculty
Northeastern Wisconsin Technical College
Green Bay, Wisconsin
12.2004 - 02.2014
- Maintain certification requirements for part-time approval
- Ensure the students a positive learning environment and the best experiences possible
- Work in collaboration with students, faculty, doctors, administrators, and hospital nurses to provide the students with clinical hours representative of the semester they are studying.
- Advised students in academic matters to improve successful course completion.
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles.
Registered Nurse-Hospital Supervisor/Coordinator
St. Mary’s Hospital
Green Bay, WI
05.2007 - 09.2013
- Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
- Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
- Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Educated family members and caregivers on patient care instructions.
- Communicated unit staffing plans for upcoming shift and deployed available float help/resources.
Registered Nurse Operating Room
St. Vincent Hospital
Green Bay, WI
12.2001 - 10.2010
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Provided effective bedside care to patients before and after procedures to deliver comfort.
- Prepped operating rooms to comply with environmental asepsis standards.
- Coordinated nursing care to be carried out according to facility guidelines and regulations.
- Observed surgeon's body language, movements and demeanor during operations to anticipate needs.
- Collected, labeled and transported specimens and delivered to lab for testing.
- Provided direct support to surgical team during procedures.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Registered Nurse Theda Nursing Network
ThedaCare Health Services
Neenah, WI
09.2001 - 10.2006
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Led successful team comprised of RNs, LPNs and ancillary staff.
Registered Nurse Oncology/Medical
St. Vincent Hospital
Green Bay, WI
12.1999 - 12.2001
- Completed chemotherapy administration as dictated by physician's instructions on each patient's chart.
- Recorded all patient discussions and transactions in charts for future reference.
- Protected patients from harm by following precise hospital security requirements.
- Cultivated warm and compassionate atmosphere for patients receiving chemotherapy, wound care and services in the hospital setting.
- Administered chemotherapy, pain medications and other medicines based on physician orders and patient requirements.
- Educated patients on such topics as nutrition, medication side effects and proper skin treatments after radiation.
- Assessed patients during course of treatment to identify concerning reactions.
Education
Master of Science - Nursing
CONCORDIA UNIVERSITY oF WISCONSIN Mequon
03.2008 - 01.2011
Bachelor of Science - Nursing
UNIVERSITY oF WISCONSIN OSHKOSH Oshkosh
09.1995 - 01.1999
Skills
Problem-Solving
Leadership
Interpersonal Communication
Active Listening
Excellent Communication
Teamwork and Collaboration
Affiliations
WONL member 2014-present/ Executive Board Member-2021-2023
Community Needs of Greater GB area 3/2017-present
ICU Standardization Lead for the Division-2016
ED Standardization Lead for the Division-2018
Registered Nurse-State of Wisconsin (current)
Volunteer Activities-Christian Education Instructor at Atonement Lutheran Church 2007-2020, Member of the Executive Council team Atonement Church 2011-2014, 2019-2022
President of the McAuliffe Elementary School PTO 2010-2014
President of the Preble Parent Network Board-2021
Accomplishments
- Collaborated with a team of ED physicians, surgeons, OB providers in the development of a Massive Transfusion Protocol Rollout.
- Led improved safety results by completing a CPI event focused on proper labeling of specimens with accuracy and efficiency being the top priority.
- Achieved community engagement by introducing a Peer Coaching model for patients looking for help with opioid addiction.
- Fostered a culture between 3 different campuses in which standardization for Emergency patient care was a priority and shared learnings were celebrated.
Interests
Timeline
Director of Emergency Services/Trauma
HSHS St. Vincent, St Nicholas and St. Mary’s Hospital Sheboygan
02.2017 - Current
Director of Critical Care Services/Telemetry, Director of Hospital Supervisor
St. Mary’s Hospital, Mary’s Hospital and St. Vincent Hospital
09.2015 - 02.2017
Director of Inpatient Surgical
St. Mary’s Hospital
08.2013 - 09.2015
Master of Science - Nursing
CONCORDIA UNIVERSITY oF WISCONSIN Mequon
03.2008 - 01.2011
Registered Nurse-Hospital Supervisor/Coordinator
St. Mary’s Hospital
05.2007 - 09.2013
Adjunct Faculty
Northeastern Wisconsin Technical College
12.2004 - 02.2014
Registered Nurse Operating Room
St. Vincent Hospital
12.2001 - 10.2010
Registered Nurse Theda Nursing Network
ThedaCare Health Services
09.2001 - 10.2006
Registered Nurse Oncology/Medical
St. Vincent Hospital
12.1999 - 12.2001
Bachelor of Science - Nursing
UNIVERSITY oF WISCONSIN OSHKOSH Oshkosh
09.1995 - 01.1999