Summary
Overview
Work History
Education
Skills
Nail Technician
Timeline
Generic

LEANA Martinez

Houston,TX

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

4
4
years of professional experience

Work History

Cashier

Loaf 'N Jug
09.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Identified and resolved discrepancies and errors in customer accounts.

Cashier Team Lead

McDonald's
02.2017 - 06.2018
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Trained team members on cash register operation and cash handling.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Maintained stock to meet expected customer demand.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.

Education

High School Diploma -

Goal Academy High School
La Junta, CO
05.2021

Skills

  • Payment Collection
  • Product Restocking
  • Cash Register Operation
  • POS Systems
  • Customer Service
  • Cash Handling
  • Product Recommendations
  • Customer Assistance
  • ID Verification
  • Returns Processing
  • Drawer Balancing
  • Payment Processing
  • Cleaning and Sanitizing
  • Inventory Management
  • Refund Handling
  • Expense Tracking
  • Loss Prevention
  • Report Preparation
  • Cash Register Systems
  • Purchase Assistance
  • Merchandise Restocking
  • Retail Merchandising
  • Identification Checks
  • Order Packaging
  • Liquor Law Compliance
  • Cash Management
  • Product Knowledge
  • Liquor Regulations and Compliance

Nail Technician

I am a self taught nail technician. I'm currently about to go to college to continue my career and find that footpath I am looking for. 

Timeline

Cashier

Loaf 'N Jug
09.2020 - 01.2021

Cashier Team Lead

McDonald's
02.2017 - 06.2018

High School Diploma -

Goal Academy High School

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LEANA Martinez