Taneisha Lettman
Riverview,FL
Summary
Proven track record in asset protection and risk management, notably reducing shrinkage rates at Ross Dress for Less. Skilled in CCTV systems and incident reporting, I excel in creating safe, secure environments and enhancing customer experience. Demonstrates strong analytical abilities and effective communication, ensuring swift response to emergencies and boosting brand visibility through strategic promotions.
Overview
22
22
years of professional experience
Work History
Loss Prevention Specialist
Ross Dress for Less
02.2024 - Current
- Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
- Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
Teacher’s Aid
Sav La Mar Primary School
01.2014 - 12.2014
- Assisted teachers with supervision and care of group of Number children.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
Sales / Promotions &merchandising
Wisynco Group
08.2004 - 10.2013
- Enhanced customer experience by consistently providing excellent service and support during promotional events.
- Trained sales staff to effectively communicate the benefits of promotional offers to customers, resulting in higher conversion rates.
- Increased brand visibility through effective management of in-store displays and merchandising efforts.
- Monitored competitor activity to stay informed of industry trends and adjust promotional tactics accordingly.
Cashier
Sinclairs Bargin Center Store
11.2002 - 05.2004
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front Desk Receptionist
Merrill’s Resort
03.2002 - 10.2002
Education
N/A - Customer Service
Culloden Training Centre
Westmoreland, Jamaica 08.2001
Certificate -
Frome Technical High School
Jamaica 07.2000
Skills
- Customer service skills
- Active listener
- Goal Oriented
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational Skills
- Team Collaboration
- Adaptability and Flexibility
- Decision-Making
- Task Prioritization
- Self Motivation
- Interpersonal Skills
Timeline
Loss Prevention Specialist
Ross Dress for Less
02.2024 - Current
Teacher’s Aid
Sav La Mar Primary School
01.2014 - 12.2014
Sales / Promotions &merchandising
Wisynco Group
08.2004 - 10.2013
Cashier
Sinclairs Bargin Center Store
11.2002 - 05.2004
Front Desk Receptionist
Merrill’s Resort
03.2002 - 10.2002
N/A - Customer Service
Culloden Training Centre
Certificate -
Frome Technical High School
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