Leander Steffy
Indianapolis,Indiana
Summary
Delivered expert sales experiences driven by passion and dedication. Secured personal lines insurance licenses in multiple states, enhancing service capabilities. Demonstrated high adaptability and discipline in various roles. Maintained an active secret clearance, ensuring operational integrity. Achieved sergeant rank in the Army National Guard in less than three years after advanced individual training completion.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Manager
Edwards Electrical & Mechanical
Indianapolis, IN
01.2023 - Current
- Developed client relationships to enhance account retention and satisfaction.
- Coordinated cross-functional teams to deliver tailored solutions for client needs.
- Oversaw contract negotiations, ensuring alignment with company objectives and profitability.
- Analyzed market trends to identify growth opportunities and optimize service offerings.
25Q - Multichannel Transmission Systems Operator Maintainer
ARMY NATIONAL GUARD 38th ID DHHB
Indianapolis, IN
03.2021 - Current
- Oversaw setup, maintenance, and teardown of army multichannel equipment in tactical environments, enhancing training and troubleshooting processes. Coordinated team efforts in configuring equipment for the WIN-T tactical network while providing critical assistance functions. Directed accountability management and storage of unit members and government equipment, ensuring operational readiness.
Field Support Specialist
MONARCH DISTRIBUTING
Indianapolis, IN
03.2021 - 12.2022
- Managed essential support functions for transport team during daily deliveries. Oversaw secure delivery processes for products exceeding $1 million in value each week. Acted as company representative during deliveries, executing merchandising responsibilities and responding to customer inquiries.
Marketing Coordinator
ARLINGTON ROE
Indianapolis, IN
03.2019 - 09.2020
- Implemented marketing strategies to agents on an individual basis with minimal direction from State Marketing Managers
- Assisted with distribution of sales flyers and marketing memos both internally and externally
- Managed contracts and contacts interchangeably for over 2000 agencies
- Oversaw acquisition updates and contract revisions for agencies in interactive agency network
- Navigated through multiple priorities, sometimes managing multiple tasks and computer programs at once
- Developed knowledge of Insurance products and limitations, sometimes on a state-by state basis.
Licensed Professional Insurance Sales Agent
GEICO INSURANCE
Indianapolis, IN
10.2015 - 03.2019
- Provided excellent customer service and support for thousands of prospective policyholders while assisting them with switching companies seamlessly
- Obtained insurance Personal Lines resident and non-resident licenses in the following states: CT, IL, IN, KY, ME, MN, MO, OH, MA NH, NJ, NY, RI and WI
- Provided real-time underwriting services for multiple policies a day, ensuring the customer was getting the best and most accurate rate up front
- Managed multiple programs at once, including real-time emulators, to ensure the company was providing the right rate to the customer for the right risk
- Regularly met and exceeded monthly sales goals and received multiple grade promotions while doing so; was considered a top seller in the company for the state of Rhode Island
- Maintained expert professionalism and direction for customers, breaking down barriers and leading potential customers to make a buying decision in 15 minutes or less.
Sales Representative
MENARD’S
Camby, IN
03.2015 - 01.2016
- Provided point-of-contact sales guidance for store guests with questions about various home improvement projects
- Coordinated with other departments in the development and setup of various merchandising displays and aisles
Education
B.S. - Communications
UNIVERSITY OF EVANSVILLE
Evansville, IN12.2014
Skills
- Assisted in data analysis using SPSS to support team projects
- Provided administrative support with Microsoft Office applications
- Aided in design tasks using Adobe Creative Suite
- Supported media operations with MediaTouch software
- Assisted in resolving customer objections effectively
- Helped maintain network efficiency with Cisco routing and switching
- Contributed to successful negotiations in team settings
- Assisted in the installation and maintenance of structured cabling systems
Certification
- Personal Lines Insurance License
- October 2015- March 2020
LEADERSHIP
- DECATUR MIDDLE SCHOOL SWIMMING AND DIVING
- Assistant Coach
- Provided guidance and instruction of 30+ introductory swimmers during the Winter 2015 middle school swim season and tracked personal records and goals of each individual swimmer and provided assistance with achieving stated/relevant goals
- Maintained accountability of all swimmers during competitions at other schools and assisted in managing which athletes would compete in which events
Timeline
Account Manager
Edwards Electrical & Mechanical
01.2023 - Current
25Q - Multichannel Transmission Systems Operator Maintainer
ARMY NATIONAL GUARD 38th ID DHHB
03.2021 - Current
Field Support Specialist
MONARCH DISTRIBUTING
03.2021 - 12.2022
Marketing Coordinator
ARLINGTON ROE
03.2019 - 09.2020
Licensed Professional Insurance Sales Agent
GEICO INSURANCE
10.2015 - 03.2019
Sales Representative
MENARD’S
03.2015 - 01.2016
B.S. - Communications
UNIVERSITY OF EVANSVILLE