Leandra Metcalfe
Akron,OH
Summary
I am very good with people and have been told I have a very kind personality. I am also a good leader. I enjoy filing and documentation. I take care of patrons with calmness and patience, answering questions with ease. I can stay on task during busy times, and stay busy during slow times.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Muggswigz Coffee & Tea
Portage Lakes, OH
08.2025 - Current
- Prepared a variety of coffee and tea beverages for customers.
- Maintained cleanliness and organization of the coffee shop environment.
- Operated espresso machines and brewing equipment efficiently.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Barista
Café Bereka
Akron, OH
03.2025 - 06.2025
- I was a barista in which i had to prepare food, prepare drinks and take orders for customers. I was in charge of handling money and running the store on my own for a couple of hours.
Applebee's Server
Flynn Group- Applebee's
Akron, OH
09.2024 - 03.2025
- I was a certified server and host at applebees. I had to handle up to 20 customers at a time and learn how to keep all of them satisfied simultaneously.
Front Desk Receptionist
Mohican Wilderness Campground
Loudonville, OH
05.2024 - 08.2024
- Seasonal summer job
- Had to take care over the phone reservations, taking payments, and documentation of all the patrons and their information.
Cashier/Sales Associate
Stake's IGA
Loudonville, OH
05.2022 - 08.2023
- I stocked and cashiered at Stake's IGA.
- I dealt with stocking shelves and checking out customer’s orders when necessary. I also dealt with cash distribution and handling.
Education
Undeclared - Bachelor's degree
University of Akron Main Campus
Akron, OHHigh school diploma -
Loudonville High School
Loudonville, OHSkills
- English, fluent
- Spanish, moderate
- Front Desk
- Driving
- Customer relationship building
- Organizational skills
- Time management
- Customer service
- Communication skills
- Hospitality
- Computer skills
- Transactional payments
Certification
Driver's License
Languages
Spanish, Intermediate
Additional Information
Authorized to work in the US for any employer, I am very good with people and have been told I have a very kind personality. I am also a good leader.
Timeline
Barista
Muggswigz Coffee & Tea
08.2025 - Current
Barista
Café Bereka
03.2025 - 06.2025
Applebee's Server
Flynn Group- Applebee's
09.2024 - 03.2025
Front Desk Receptionist
Mohican Wilderness Campground
05.2024 - 08.2024
Cashier/Sales Associate
Stake's IGA
05.2022 - 08.2023
Undeclared - Bachelor's degree
University of Akron Main Campus
High school diploma -
Loudonville High School