Dalma Hernandez Segui
Ocala,FL
Summary
Effective problem solver with excellent oral and writing communication skills. Outstanding team player with ability to lead, mentor and value others ideas. Utilize my critical thinking skills, and vast customer service background to further enhance the organization.
Overview
24
24
years of professional experience
Work History
Flight attendant
Spirit Airlines
Orlando, FL
03.2008 - Current
- Perform pre-boarding security checks of aircraft, passengers and carry-on baggage
- Provide support to other crew members and leadership, direction, and assistance to
- Passengers in accordance with government regulations
- Conduct pre-flight safety checks of cabin area
- In routine situations, ensure that passengers are seated and carry-on baggage is stored properly; advise passengers and confirm compliance with safety regulations and procedures
- During unusual conditions take action to maximize the safety of passengers and crew
- Sell and serve food, beverage and goods to all passengers
- Attend to special needs of any passengers
- Communicate with passengers, individually and via intercom, on information related to their travel
- Ensure that galleys are stocked with food and serving items for trip
- Document and file all reports, such as inventory and trip or irregularity reports, as required
- Complete international paperwork, as required.
Hostess / Server / Bartender
OOF INC. OLD
SAN JUAN, PUERTO RICO
08.2004 - 03.2008
- Cost Control
- Inventory Management
- Invoice Verification
- Customer Service
- Evening Close out – cashing out drawers
- Trainer
- Offered to train as manager
Server/bartender/hostess
CAFé BOHEMIO OLD SAN JUAN
08.2002 - 08.2004
- Customer service
- Evening close out-cashing out drawers
- Sale representative
Education
AIRLINE Flight attendant Certificate Airbus 319/320/321 FA training center,FLL - undefined
SPIRIT
RICO - Advertising & Marketing
SACRED HEART UNIVERSITY
2004
undefined
ESCUELA SUPERIOR NUEVA, RICO
2001
Skills
- LANGUAGE SKILLS: SPANISH, FIRST LANGUAGE
- ENGLISH, FLUENT
- COMPUTER SKILLS:
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
Languages
Spanish
Native or Bilingual
Timeline
Flight attendant
Spirit Airlines
03.2008 - Current
Hostess / Server / Bartender
OOF INC. OLD
08.2004 - 03.2008
Server/bartender/hostess
CAFé BOHEMIO OLD SAN JUAN
08.2002 - 08.2004
AIRLINE Flight attendant Certificate Airbus 319/320/321 FA training center,FLL - undefined
SPIRIT
RICO - Advertising & Marketing
SACRED HEART UNIVERSITY
undefined
ESCUELA SUPERIOR NUEVA, RICO