Chloe Hyde
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Night Auditor
Spring Hill Suites
01.2023 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
Administrative Assistant
Titan International Security Services
05.2023 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Warehouse Worker
Amazon
01.2023 - 01.2023
- Adhered to stacking guidelines to support merchandise integrity and personnel safety
- Collected and packaged items to successfully fulfill orders
- Operated equipment such as TC and finger scanner to move and organize stock
- Examined and inspected stock items for wear or defects, reporting damage to supervisors.
Customer Service Associate
Walmart
01.2021 - 01.2023
- I am mainly responsible for returning and exchanging store merchandise for the customers and giveassistance where needed to my fellow employees, managers and customers
- I also worked in the money center where Walmart customers can send and receive money or issue refunds
- If necessary, I also assist customers in paying their personal bills, such as rent, water, light, etc
- Cash checks on behalf of the customers as a service offered at Walmart as well as putting new customersin the system with the appropriate form of identification in order to assist them with their specific needs
- Assisted with training and developing sales associates and customer service team members
- Completed paperwork associated with merchandise, price adjustments, customer returns, and cashregister operation
- Answered incoming telephone calls and provided information regarding store hours, location, andpolicies
- Operated POS systems to process sales transactions for store merchandise
- Counted and reconciled cash-drawer discrepancies prior to or following each shift
- Greeted guests entering or exiting store and upon approach to sales registers, answering questions anddirecting to product locations or store departments
- Trained new associates on store programs and policies.
Food Service Worker
Arby's
03.2020 - 01.2021
- Stored ingredients in refrigerators and freezers to keep items fresh
- Cleared prep tables, service counters, and steam tables for kitchen staff usage
- Calculated bill totals, collected customers' payments, and returned exact change to settle bills
- Trained in multiple kitchen stations to offer skilled support during rush periods
- Followed exact health code standards to help establishment maintain exceptional ratings
- Helped customers feel welcome from first greetings to maintain positive atmosphere
- Checked customer areas frequently and handled needs such as restocking, cleaning, and table resetting.
Education
Associate of Arts - BUSINESS
Palm Beach State College
Lake Worth, FL05.2023
HIGH SCHOOL DIPLOMA - General Studies
Seminole Ridge Community High School
Loxahatchee Groves, FL06.2020
Skills
- English, Fluent
- Process payments
- Document updates
- Enter data
- Maintain records
- Customer Service
- Night Audit
- Microsoft Office
- Phone Call Answering
- Sorting and Labeling
- Calendar Management
- Internal Communications
- Administrative Support
- Excel Spreadsheets
Timeline
Administrative Assistant
Titan International Security Services
05.2023 - 07.2023
Night Auditor
Spring Hill Suites
01.2023 - Current
Warehouse Worker
Amazon
01.2023 - 01.2023
Customer Service Associate
Walmart
01.2021 - 01.2023
Food Service Worker
Arby's
03.2020 - 01.2021
Associate of Arts - BUSINESS
Palm Beach State College
HIGH SCHOOL DIPLOMA - General Studies
Seminole Ridge Community High School
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