Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cesar Tena

Cesar Tena

Tombstone,AZ

Summary

Energetic and guest-focused hospitality professional with 5+ years of hands-on hotel experience across luxury and casual environments. Adept in front desk operations, night auditing, shuttle driving, and fine dining service. Known for delivering memorable guest experiences with a calm, attentive, and outgoing presence. Trained by Forbes Hospitality Standards and proficient in OPERA Cloud and Lightspeed PMS. Seeking to bring warmth and professionalism to a dynamic hotel team.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Night Auditor

Hampton by Hilton
Sierra Vista
04.2024 - 05.2024
  • Handled overnight desk duties, laundry, breakfast setup, and security rounds
  • Logged daily activities and updates in Basecamp and PIP

Server / Host / Bartender

The Longhorn Restaurant
Tombstone
12.2023 - 03.2024
  • Provided luggage handling and warm guest welcomes
  • Managed busy dining shifts, crafted specialty drinks, and greeted guests
  • Balanced speed with attention to detail in a high-energy environment

Server / Reservationist / Cook

Tomichi Creek Resort
Sargents
01.2023 - 01.2024
  • Handled guest reservations for RV park, worked gas station and kitchen
  • Provided multi-role support in a rustic lodge setting

Valet / Shuttle Driver / Bellman

12 Oaks & Viewline Resort
Snowmass Village
11.2022 - 12.2022
  • Delivered safe shuttle services in snowy mountain conditions
  • Praised by guests for skilled and calm driving during whiteouts

Night Auditor

Viewline Resort & Wildwood Snowmass
Snowmass Village
01.2021 - 01.2022
  • Operated night audit using OPERA Cloud and Lightspeed systems
  • Trained in Forbes 5-Star service standards
  • Received 4+ positive guest reviews on TripAdvisor
  • Managed late-night guest support and closing procedures

Server / Host / Setup Crew

Starks Fine Dining & Last Chair
Viewline Resort
01.2021 - 01.2022
  • Opened and organized fine dining and casual outlets
  • Supported setup and opening of new restaurant location
  • Known as the go-to person for both guests and new staff

Pool Maintenance Technician

Sweetwater Pool & Patio
Bellaire
- 01.2014
  • Worked alongside the owner (father) as part of a family business
  • Maintained pools: monitored and balanced pH and chlorine levels
  • Developed strong customer service skills through direct interaction with clients
  • Gained early experience in business operations, scheduling, and client care

ABM at Midland Airport
  • Passenger assistance with a caring touch

Education

GED -

YES PREP BRAYS OAKS College preparatory school

Skills

  • Guest Relations & Concierge Service
  • Front Desk / PMS Systems (OPERA Cloud, Lightspeed)
  • Night Auditing & Report Logs
  • Shuttle & Valet Driving (including winter/mountain conditions)
  • Fluent in English & Spanish
  • TABC & Food Handler Certified
  • CPR / OSHA / Forklift Certified
  • Bartending & Fine Dining Service
  • Conflict Resolution & Emergency Response
  • Employee training
  • Night audit operations
  • Guest service management
  • Reservation systems
  • Security protocols
  • Customer relationship management
  • Problem solving
  • Wake-up calls
  • Recordkeeping

Certification

  • Food Handler Certification
  • CPR Certified
  • TABC (Alcohol Server Certification)
  • Welding / OSHA / Forklift License

Timeline

Night Auditor

Hampton by Hilton
04.2024 - 05.2024

Server / Host / Bartender

The Longhorn Restaurant
12.2023 - 03.2024

Server / Reservationist / Cook

Tomichi Creek Resort
01.2023 - 01.2024

Valet / Shuttle Driver / Bellman

12 Oaks & Viewline Resort
11.2022 - 12.2022

Night Auditor

Viewline Resort & Wildwood Snowmass
01.2021 - 01.2022

Server / Host / Setup Crew

Starks Fine Dining & Last Chair
01.2021 - 01.2022

Pool Maintenance Technician

Sweetwater Pool & Patio
- 01.2014

ABM at Midland Airport

GED -

YES PREP BRAYS OAKS College preparatory school

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