Overview
Work History
Education
Skills
Timeline
Generic

ANGEL COVARRUBIAS

Palm Desert,CA

Overview

2
2
years of professional experience

Work History

Night Auditor

Renaissance Esmeralda Resort & Spa
03.2025 - Current
  • Independently oversee all overnight operations for a 500+ room luxury property, ensuring continuity of guest services while reconciling and auditing financial records from multiple revenue centers (lodging, food & beverage, spa, etc.).
  • Generate and distribute daily management reports including occupancy rates, revenue per available room (RevPAR), and error logs, directly informing executive leadership’s daily financial decisions.
  • Perform end-of-day financial closings, correcting and adjusting entries using property management systems (PMS) and POS software.

Front Desk & Food and Beverage Attendant

Residence Inn by Marriott
06.2023 - 02.2025
  • Managed guest check-ins and check-outs using Opera PMS and Marriott’s internal reservation system.
  • Handled sales transactions through POS terminals, including purchases from the hotel market, accurately processing cash, card, and room charges.
  • Managed back-of-house inventory using hotel procurement software and manual tracking tools to forecast needs, avoid shortages, and place timely supply orders.
  • Executed all aspects of the daily complimentary breakfast program, including food preparation, display setup, and replenishment, while ensuring compliance with Marriott brand standards and health and safety regulations.
  • Trained and supported new team members on hotel operations, customer service protocols, and health code compliance.

Project Lead and Client Relations Intern

Cougar Catalyst Marketing Agency
01.2024 - 06.2024
  • Oversaw a small cross-functional team, facilitating internal project coordination between content creators, strategists, and developers to maintain workflow continuity and meet all client deadlines.
  • Launched email marketing campaigns using A/B subject line testing and performance metrics (CTR, open rate, bounce rate) to refine messaging and optimize outreach effectiveness.
  • Collaborated with the paid media team to set up and monitor Google Ads campaigns designed to increase volunteer sign-ups, analyzing performance and suggesting keyword or bid strategy adjustments to improve ROI.
  • Supported the development and launch of Cougar Catalyst’s first public-facing website, contributing to page layout, content writing, and backend testing to ensure functional UX and brand-aligned design.

Education

Bachelor of Science - Business Administration And Management

California State University
San Marcos, CA
12.2024

Skills

  • Property Management Systems (PMS): Oracle Hospitality Opera Cloud (Marriott Certified), Marriott Internal Systems
  • Point of Sale (POS): MICROS POS, Marriott POS
  • Marketing & Digital Tools: Canva, Mailchimp, Google Ads, Meta Business Suite, Hootsuite (basic)
  • Microsoft Office Suite (Excel: pivot tables, VLOOKUP; PowerPoint: report decks)
  • Guest & Client Relations
  • Crisis Management & Rapid Problem Solving
  • Front desk operations
  • Inventory & Supply Chain Monitoring
  • Bilingual: Fluent in English & Spanish

Timeline

Night Auditor

Renaissance Esmeralda Resort & Spa
03.2025 - Current

Project Lead and Client Relations Intern

Cougar Catalyst Marketing Agency
01.2024 - 06.2024

Front Desk & Food and Beverage Attendant

Residence Inn by Marriott
06.2023 - 02.2025

Bachelor of Science - Business Administration And Management

California State University

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ANGEL COVARRUBIAS