Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leandro Sori

Miami

Summary

Dynamic and dedicated professional with a proven track record in customer service at Economos Properties. Skilled in cash handling and problem-solving, I consistently resolved guest issues, enhancing satisfaction and loyalty. My friendly demeanor and commitment to maintaining high standards ensure exceptional experiences for all clients.

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Economos Properties
11.2024 - Current
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Drive-Thru Cashier

Yum Brands Inc.
01.2023 - 11.2024
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.

Education

Associate of Arts - Mechanical Engineering

Miami Dade College
Miami, FL
12-2025

Skills

  • Customer service
  • Guest services
  • Problem-solving skills
  • Cash handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Agent

Economos Properties
11.2024 - Current

Drive-Thru Cashier

Yum Brands Inc.
01.2023 - 11.2024

Associate of Arts - Mechanical Engineering

Miami Dade College

Similar Profiles

CREATE PROFILE
Leandro Sori