Leann Gonzales
Pueblo,CO
Summary
Experienced in Epic systems with a strong focus on HIPAA compliance. Proficient in Microsoft Office Suite, ensuring efficient workflow and productivity. Demonstrated ability to manage sensitive information securely while maintaining operational efficiency.
Overview
5
5
years of professional experience
Work History
Health Information Management Technician
CommonSpirit Health
Pueblo, CO
03.2023 - Current
- Managed patient health records in compliance with regulations.
- Ensured data accuracy through regular audits and quality checks.
- Maintained confidentiality of sensitive patient information diligently.
- Resolved discrepancies between paper-based documents and electronic health records systems.
- Retrieved medical records upon request from patients or authorized personnel.
- Performed quality control checks to ensure accuracy of data entry into electronic health record system.
- Prepared release forms for transferring confidential medical records between providers.
Clerk
Prescription Shop
Pueblo, CO
09.2022 - 12.2022
- Managed inventory levels and organized stock displays.
- Maintained cleanliness and organization of the work area.
- Handled cash register transactions and processed payments promptly.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Organized and maintained filing systems for confidential documents.
- Operated cash register to process cash, check, and credit card transactions.
- Answered customer inquiries via phone and email.
Dental Office Helper
La Junta Family Dentistry and Dentures
La Junta, Colorado
06.2022 - 08.2022
- Assisted dental staff with patient check-in and check-out processes.
- Processed insurance claims and verified patient coverage details.
- Ordered and organized dental supplies to ensure office readiness.
- Handled incoming calls and addressed patient inquiries professionally.
- Prepared treatment rooms for incoming patients by setting up trays with instruments, disposables, medications.
- Assisted the dentist during procedures by handing him and her the required tools and materials.
- Greeted patients and provided them with necessary paperwork to fill out prior to their appointment.
Health Information Management Tech Intern
CommonSpirit Health
Pueblo, CO
07.2021 - 08.2021
- Ensured compliance with health information regulations and standards.
- Verified accuracy of patient data through regular audits and reviews.
- Managed patient records using electronic health record systems.
- Processed requests for medical records from physicians and patients.
- Assisted with the release of confidential health information according to established procedures.
Education
Associate of Applied Science - Health Information Technology
Pueblo Community College
Pueblo, CO05-2022
High School Diploma -
Parkhill Christian Academy
PuebloSkills
- health information compliance
- HIPAA compliance
- patient record management
- records retrieval
- Document digitization
- confidentiality protection
Timeline
Health Information Management Technician
CommonSpirit Health
03.2023 - Current
Clerk
Prescription Shop
09.2022 - 12.2022
Dental Office Helper
La Junta Family Dentistry and Dentures
06.2022 - 08.2022
Health Information Management Tech Intern
CommonSpirit Health
07.2021 - 08.2021
Associate of Applied Science - Health Information Technology
Pueblo Community College
High School Diploma -
Parkhill Christian Academy