Leann Naipaul

• Increased overall sales by upselling premium bottles, mixers, and additional services.
• Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
• Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
• Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.

Encourage a culture of positivity.

Maximized customer satisfaction by recommending premium bottle options.

Ensured accurate cash transactions.

Produced accurate reports to enhance operational efficiency.

Assisted with resolving account inquiries.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.