LeAnn Pope
American Fork,UT
Summary
Hardworking employee enthusiastic about learning Sales Support,AMI. Pursues opportunities to learn and contribute to group success. Offers strong relationship-building and problem-solving abilities. Reliable Representative with over 7 years of experience at Vivint.. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
Work History
PCI Representitive
Vivint Home Security
08.2015 - Current
- Adhered to company policies and scripts to consistently achieve call-time and adhered to Vivint's Values
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Secured information from each customer..
- I thrive on goals.
- I believe tomorrow is a new day and i can get better each day.
Education
Bachelor of Arts - Elementary Education
Brigham Young University
Provo, UT08.1984
Skills
- Kept customer information secure
- Account Servicing
- Post-Sales Support
- Continuous Improvement Strategies
- Product and Service Knowledge
Timeline
PCI Representitive
Vivint Home Security
08.2015 - Current
Bachelor of Arts - Elementary Education
Brigham Young University
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