LeAnna Anderson-Speiker
Faribault,MN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Information Technology Specialist
City Of Faribault
03.2022 - Current
- Used ticketing systems to manage and process support actions and requests.
- Set up network profiles, security permissions and file sharing systems.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Configured hardware and granted system permissions to new employees.
- Translated complex technical issues into digestible language for non-technical users.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various departments.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Researched and recommended new technologies and strategies for improving system performance.
Field Investigator
Midwest Medical Examiner
12.2022 - Current
- Documented findings and prepared detailed reports.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted interviews with witnesses and clients.
Social Media Consultant
Self-employeed
01.2016 - 01.2021
- Identified social media trends and developments to influence PR strategies.
- Set individual goals for each month and worked hard to attain and exceed these milestones.
- Created and maintained new marketing campaigns, brand promotions and product lines.
- Represented company and brand while responding to social media inquiries.
PCA
MRCI
Mankato, Mn
01.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Identified issues, analyzed information and provided solutions to problems.
Preventive Medicine Technician
United States Army National Guard
Cottage Grove, Mn
03.2008 - 03.2009
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Bioenvironmental Engineering Technician
United States Air Force, USAF
Altus, OK
11.2003 - 11.2007
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
Education
Associate's degree - Massage Therapy/Therapeutic Massage
Rasmussen College
Bloomington, MNAssociate degree - General Studies
St. Cloud State University
Saint Cloud, MNBachelor's degree - Information Technology Management, Cybersecurity
University of Minnesota - Crookston
Crookston, MN12.2022
Skills
- Database Management
- Project Management
- Teamwork and Collaboration
- Creative and Innovative
- Customer-Oriented
Timeline
Field Investigator
Midwest Medical Examiner
12.2022 - Current
Information Technology Specialist
City Of Faribault
03.2022 - Current
PCA
MRCI
01.2018 - Current
Social Media Consultant
Self-employeed
01.2016 - 01.2021
Preventive Medicine Technician
United States Army National Guard
03.2008 - 03.2009
Bioenvironmental Engineering Technician
United States Air Force, USAF
11.2003 - 11.2007
Associate's degree - Massage Therapy/Therapeutic Massage
Rasmussen College
Associate degree - General Studies
St. Cloud State University
Bachelor's degree - Information Technology Management, Cybersecurity
University of Minnesota - Crookston
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