Results-driven Business Analyst with a strong background in IT, specializing in analyzing business processes, gathering requirements, and implementing technology-driven solutions. Adept at bridging the gap between technical teams and business stakeholders to optimize workflows, enhance system functionality, and drive efficiency. Skilled in data analysis, process automation, and project management, with a keen ability to translate business needs into actionable insights. Passionate about leveraging technology to improve organizational performance and user experience.
Dynamic Business Owner at Bliss Cafe and Creamery, successfully rebranded and revitalized the establishment since 2023. Demonstrated expertise in strategic marketing, customer engagement, and operational efficiency, resulting in increased foot traffic and sales growth.