Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LeAnna Bryant

Detroit

Summary

Ambitious and driven professional with a strong focus on achieving goals and overcoming challenges. Demonstrated ability to excel in fast-paced environments, resulting in two promotions within two years. Committed to continuous improvement and seeking opportunities for growth and excellence.

Overview

16
16
years of professional experience

Work History

Teller

Flagstar Bank
05.2024 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with account inquiries, providing exceptional service and support.
  • Maintained cash drawer integrity through diligent balancing and reconciliation practices.
  • Educated clients on bank products and services to enhance financial literacy and engagement.
  • Collaborated with team members to streamline workflows and improve service delivery.
  • Trained new staff on operational procedures, ensuring adherence to compliance standards.
  • Identified opportunities for process improvements to enhance customer satisfaction rates.
  • Led initiatives to reduce transaction times, enhancing overall branch efficiency and performance.

Sales Clerk/Customer Service

United States Postal Service
11.2016 - Current
  • Postal Service Clerk position in which to use my years of experience to provide excellent customer service and organization to the post office.
  • Great understanding of all the procedures used as a Postal Service Clerk
  • Good mathematics and comprehension skills to avoid mistakes
  • Professional demeanor when working with customers and coworkers
  • Extremely organized in all paperwork, recordkeeping, sorting, etc.
  • Efficient in computer programs related to postal work

Teller

KeyBank
12.2020 - 03.2024
  • Processed customer transactions efficiently, ensuring accuracy and adherence to bank policies
  • Managed cash drawer operations, balancing funds daily to maintain financial integrity
  • Assisted customers with account inquiries, providing exceptional service and resolving issues promptly
  • Trained new tellers on operational procedures and customer service best practices

Customer Service Representative

Lowe’s Home Improvement
03.2013 - 10.2018
  • Lowe’s Customer Service Associate who is point of sale computer system. Adept at rapidly processing customer returns, assisting customers in finding the products they need, and working with department managers to get returned products either back to the manufacturers or back on the sales floor. Specializes in high-volume at Lowe's working promotional events
  • Strong command of the Lowe’s computer software platform
  • Excellent communication skills with customers and other associates
  • Exceptional eye for detail
  • Dedicated to assisting the customer in any way possible
  • Willing to work promotional events and holidays
  • Physically fit and able to work

Sales Associate

Nordstrom
06.2009 - 02.2014
  • Serves customers by helping them select products.
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Greets and receives customers in a welcoming manner.
  • Responds to customers' questions.
  • Directs customers by escorting them to racks and counters.

Education

High School - undefined

Hazel Park High School
Hazel Park, MI
08.2011

Skills

  • Service excellence
  • Data management
  • Sales strategies
  • Office software skills
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Cash handling
  • Customer engagement
  • Reliability and punctuality
  • Store opening and closing
  • Flexible schedule
  • Product knowledge
  • Professional appearance

Languages

English

Timeline

Teller

Flagstar Bank
05.2024 - Current

Teller

KeyBank
12.2020 - 03.2024

Sales Clerk/Customer Service

United States Postal Service
11.2016 - Current

Customer Service Representative

Lowe’s Home Improvement
03.2013 - 10.2018

Sales Associate

Nordstrom
06.2009 - 02.2014

High School - undefined

Hazel Park High School

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