Leanna Campbell
Hamilton,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Energetic chef with passion for food and commitment to providing customers with exceptional culinary experiences. Focuses on using fresh ingredients to create flavorful dishes appealing to different palates. Team player offers clear communication and problem-solving.
Overview
4
4
years of professional experience
Work History
FOH Team Member
Sonder Brewing Taphaus & Kitchen
01.2024 - Current
Pasta Cook
Caruso's Ristorante & Bar
10.2020 - Current
- Adapted quickly to changing priorities when faced with unexpected ingredient shortages or last-minute menu changes.
- Increased guest satisfaction rates by accommodating specific needs such as gluten-free or vegan preferences when preparing pasta dishes.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Measured and mixed ingredients according to precise recipes for best results.
- Managed opening and closing shift kitchen tasks.
- Increased kitchen efficiency by organizing workstations and streamlining the pasta-making process.
- Prioritized time management to ensure simultaneous preparation of multiple orders without compromising quality.
- Contributed to overall kitchen success by collaborating with other chefs during busy shifts.
- Ensured consistency in taste profiles across all prepared items while staying true to traditional Italian culinary roots.
- Received positive feedback from customers for creating visually appealing presentations of plated pasta dishes.
Commercial CSR
Mr. Handyman Of Greater Cincinnati
06.2023 - 07.2024
- Provided thorough training to new team members, ensuring a smooth onboarding process and overall success within the role.
- Maintained accurate client records for improved communication and follow-up, contributing to long-term customer relationships.
- Streamlined daily operations by implementing efficient processes and procedures for handling client inquiries and requests.
- Enhanced customer satisfaction by efficiently addressing and resolving concerns in a timely manner.
- Updated account information to maintain customer records.
- Investigated and resolved accounting, service and delivery concerns.
- Calculated correct order totals, updated accounts, and maintained detailed records.
- Developed and updated databases to handle customer data.
Education
High School Diploma -
Fairfield High School
1111 Nilles Road Fairfield Ohio 4501405-1995
Skills
- Team Collaboration
- Order Taking
- Complaint Handling
- Guest Relations
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Payment Processing
Timeline
FOH Team Member
Sonder Brewing Taphaus & Kitchen
01.2024 - Current
Commercial CSR
Mr. Handyman Of Greater Cincinnati
06.2023 - 07.2024
Pasta Cook
Caruso's Ristorante & Bar
10.2020 - Current
High School Diploma -
Fairfield High School
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