Leanna Mouton
Houston,TX
Overview
8
8
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
United Airlines
04.2023 - Current
- Effectively communicate and collaborate with other departments within the airline, such as operations and maintenance, to ensure smooth operations and efficient customer service.
MARKETING AND EVENT LOGISTICS
Circle of Change National Leadership Conference
11.2015 - Current
- Enhanced attendee experience by meticulously planning and executing event logistics for 10 award-winning conferences and 4 virtual experiences.
DATA ENTRY
Phoenix Drugstore COVAX Team
03.2021 - 03.2023
- Ensure accurate and timely entry of patient data into the system to maintain the integrity and efficiency of 2,500 patient records.
UNIFIED CHAMPION CITY SCHOOLS INTERN
Special Olympics
01.2021 - 09.2022
- Collaborated with city school officials to promote and integrate the Unified Champion City Schools Initiative into the existing curriculum and extracurricular activities with a $3 million-dollar budget
RECREATIONAL DIRECTOR/ BEACH CLUB MANAGER
Pointe West
10.2021 - 03.2022
- Coordinate and manage all recreational programs, property maintenance, and activities at the Beach Club to ensure a fun and engaging experience for members and guests.
LEVEL 2 LICENSED SECURITY GUARD
5 STAR Event Services
08.2016 - 12.2021
- Ensure the safety and security of high-profile clients and venues by implementing security protocols and procedures.
DIVERSITY AND INCLUSION HR INTERN
K12
06.2020 - 09.2020
- Enhanced employee satisfaction by assisting with the implementation of new HR policies and procedures.
OPERATIONS INTERN
Walt Disney World
08.2019 - 01.2020
- Collaborate with various operational teams to identify and implement strategies to enhance guest experiences and optimize operational efficiency.
CONSUMER MARKETING/ BRAND MANAGEMENT INTERN
The Emerson Group
05.2019 - 08.2019
- Enhanced brand visibility by developing innovative marketing strategies.
Education
MBA - Candidate
Texas State University
San Marcos, TX12.2024
BBA - Business Management
Texas State University
San Marcos, TX05.2019
Awards
- Cum Laude Honors Graduate
- First-Generation College Graduate
- 2019 Outstanding Undergraduate Student in Management Award
- 1 on the 25 Points of Pride for the McCoy College of Business
- Trio: Student Support Services - 2019 Outstanding Student of the Year
- The Sallie Beretta Outstanding Senior Woman Award Finalist
- Alumni Association LBJ Outstanding Senior Award Finalist
- 2017 Student Foundation Award -Legatus-Ambassador
- 2016 Circle of Change 'America's next top leader'
- Dean's list - 4.0 - Fall 2015, Fall 2017, Spring 2018, Spring 2019
- Completed my Ducktorate Degree at Disney University in Marketing, Management, and Communications
Extra-Curricular Activities
- Texas State University System - Student Regent
- Department of Housing & Residential Life - Residential Assistant
- Dean of Students - Student Foundation President and Director of Bobcat Pause
- McCoy's Building Supply Headquarters - Legacy Intern
- McCoy College Ambassador
- Member of the Student Government Association
- Student Leadership Board Programming Director
- Texas State Alumni Association Board of Directors member
Timeline
CUSTOMER SERVICE REPRESENTATIVE
United Airlines
04.2023 - Current
RECREATIONAL DIRECTOR/ BEACH CLUB MANAGER
Pointe West
10.2021 - 03.2022
DATA ENTRY
Phoenix Drugstore COVAX Team
03.2021 - 03.2023
UNIFIED CHAMPION CITY SCHOOLS INTERN
Special Olympics
01.2021 - 09.2022
DIVERSITY AND INCLUSION HR INTERN
K12
06.2020 - 09.2020
OPERATIONS INTERN
Walt Disney World
08.2019 - 01.2020
CONSUMER MARKETING/ BRAND MANAGEMENT INTERN
The Emerson Group
05.2019 - 08.2019
LEVEL 2 LICENSED SECURITY GUARD
5 STAR Event Services
08.2016 - 12.2021
MARKETING AND EVENT LOGISTICS
Circle of Change National Leadership Conference
11.2015 - Current
MBA - Candidate
Texas State University
BBA - Business Management
Texas State University