Leanne Courtney
Titusville,FL
Summary
Dynamic and results-oriented professional with a proven track record at Orlando Health Rockledge Hospital. Excelled in office administration and customer service, enhancing office workflow by redesigning document submission processes. Demonstrated exceptional organization and verbal communication skills, surpassing team goals through innovative best practices. Skilled in confidentiality and data protection, committed to maintaining high standards of accuracy and efficiency.
Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.
Overview
43
43
years of professional experience
Work History
Secretary
Orlando Health Rockledge Hospital
04.1982 - 04.2025
- Answered multi-line phone system and enthusiastically greeted callers.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Improved office workflow by redesigning document submission process.
- interpret Cardiac Monitors
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Education
No Degree - Health Care Administration
Eastern Florida State College
Cocoa, FLSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- File management
- Supply ordering
- Managing purchasing activities
- HIPAA guideline compliance
- Office supply inventory
- Legal documentation preparation
- Office staff leadership
- Confidentiality
- Multitasking and time management
- Critical thinking
- Data entry
- Customer and client relations
- Customer relations and communications
- Confidentiality and data protection
- Clerical support
- Employee communications
Timeline
Secretary
Orlando Health Rockledge Hospital
04.1982 - 04.2025
No Degree - Health Care Administration
Eastern Florida State College
Similar Profiles
Kathleen RufinoKathleen Rufino
Clinical Nurse Manager at Orlando Health Rockledge HospitalClinical Nurse Manager at Orlando Health Rockledge Hospital
Iraida JohnIraida John
Partient Care Coordinator at Orlando Health Rockledge HospitalPartient Care Coordinator at Orlando Health Rockledge Hospital
Jay GreerJay Greer
Director of Radiology and Cardiology at Orlando Health Rockledge HospitalDirector of Radiology and Cardiology at Orlando Health Rockledge Hospital
Christina LawsonChristina Lawson
Assistant Director Surgical Services at Orlando Health Rockledge HospitalAssistant Director Surgical Services at Orlando Health Rockledge Hospital
Jamie KeeganJamie Keegan
Production Coordinator at THE BOEING COMPANYProduction Coordinator at THE BOEING COMPANY