Leanne Greene

I am currently responsible for the cadet roster. I am responsible for keying appointments, keying all pay, and personnel documents, including PARS and EARs, utilizing SCO and BIS. I initiate all documentation to release pay for cadets and/or garnishments. I input and maintain all hours worked by using an Excel spreadsheet. I maintain accuracy by comparing employees' 998s and FLSA's. Process all cadet check-outs by ensuring all necessary documents are signed, and determine if a salary advance is necessary for a cadet leaving. Create cadet reports for specific weeks for institutions' IPOs. Complete all VOE, as necessary. Process the salary advance to comply with state guidelines. Obtain PAR, 612, and OPF for prior state employees coming into the academy, and perform salary determination. Maintain great communication with all levels of staff, and I ensure our current roster stays up to date. I am responsible for orientation for new cadets every six weeks. I speak to 200-300 cadets at one time, providing a mass onboarding presentation by following a PowerPoint. I provide direction to every new class on how to complete new hire documents, and educate new cadets on the processes and policies they must follow. I am currently responsible for two cadet classes simultaneously, estimated to be around 400 employees.

• I was responsible for keying new license applications, utilizing SCO. I would confirm all necessary documentation was included with the application, along with any necessary fees. Responsible for answering the phones, checking application status, or assisting the program technician in obtaining any additional information required. I handled all incoming mail and dispersed it accordingly throughout the department. Responsible for obtaining all units' 998 timesheets and dock reports, turning them in on time consistently. Confirmed that all 998s were accurately completed, and all signatures were complete. Followed state guidelines to protect and maintain privacy with personal and confidential information.

• Responsible for opening and closing the gym. Teaching boot camp-style classes for up to five clients per class. Personal Training clients one on one. Plan each class to match the skills and learning levels of all members. Promote studio events. Provide optimal focus and attention to ensure client safety during all activities. Maintain client/trainer protocol and privacy. Provide personal one-on-one attention to clients with injuries or specific limitations. Maintain club organization. Assist clients in personal goal-setting and maintaining motivation. Performing general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, and greeting visitors. Maintained files and records by implementing effective filing systems that boosted efficiency and organization. Calculated charges by using PayPal billing, and posted changes to customer accounts.

• I am responsible for providing administrative support to the Staff Services Manager. I am the live scan lead. This requires responsibility for maintaining all record-keeping by utilizing Excel spreadsheets. I schedule all new employee candidates in a timely manner, perform the live scan efficiently, and monitor the live scan inbox for confidential results. I process all CCW (Carry Concealed Weapon) initial and renewal applications from beginning to end. I obtain the necessary documents and communicate with various staff for approval. Create orders for office supplies through our warehouse or procurement department. I order all retirement and 25-year awards utilizing BIS and track all orders with the proper documentation and Excel spreadsheet. I frequently utilize Word and Excel to create documents or necessary charts needed for the department. I assist the Transactions unit by mailing and receiving documents, including OPF, new and transferring employee information, and filing necessary documents in the file room. I utilize SCO and BIS to maintain or view employee data. I produce and maintain monthly reports, including probation, appraisal, emergency contact reports, etc. I follow all department guidelines and policies for maintaining staff privacy and confidentiality.

• I answer a high volume of incoming calls, assisting claimants with their unemployment claims. I input the necessary changes to process the claim utilizing Excel and SCDB. I am a member of the outbound call campaign, calling claimants to help get their claims active, clearing any payment barriers, inputting all wage information, and submitting for re-computations. I troubleshoot technical issues with their claims and/or computers so claimants can access their online accounts to follow EDD guidelines to receive payments. Submit a claim review request to expedite claimants' receiving payments. I work in the office two days a week to assist with mail, scanning appeals, and submitting necessary documents to the correct department. Utilizing office equipment, such as a scanner, fax machine, copier, and postage machine. Attend all necessary training to provide the most up-to-date information. Additional duties include answering email correspondence, addressing issues regarding claims, releasing payments, and submitting claim review requests. I follow all department guidelines to ensure privacy and time-sensitive information.