Le Anne McCarthy
Parker,CO
Summary
Dynamic Patient Liaison at CU School of Dental Medicine with a proven track record in managing funding programs and enhancing patient engagement. Skilled in Microsoft Office Suite and known for excellent communication and problem-solving abilities. Successfully educated diverse stakeholders, ensuring compliance and improving patient satisfaction through effective collaboration and integrity.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Patient Liaison
CU School of Dental Medicine
06.2022 - Current
- Managed SDM's Veteran and Senior funding programs with over 700 patients. Determined the eligibility of patients, met with patients to enroll, and explained how programs work. Tracked when patients were due for yearly renewal paperwork. Educated students, staff, and faculty about funding programs. Assisted with state-required yearly program paperwork.
- Provided resources and answered questions for patients, staff, and faculty.
- Received and investigated patient complaints and grievances. Collaborated and developed an action plan with staff, students, faculty, or administration.
- Trained and assisted staff, faculty, and students on SDM's Language and Disability accommodations.
- Completed patient record requests in compliance with HIPAA.
Office Manager
Liberty IT Solutions
06.2013 - Current
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Streamlined administrative processes, enhancing overall productivity and communication.
- Maintained accurate records and filing systems to support operational efficiency.
Dental Hygienist
Harman Family Dental
03.2016 - 06.2022
- Conducted comprehensive dental cleanings and assessments to enhance patient oral health.
- Educated patients on proper oral hygiene practices and preventive care techniques.
- Collaborated with dentists to develop individualized treatment plans for optimal patient outcomes.
- Utilized digital radiography and other advanced technologies to improve diagnostic accuracy.
Dental Hygienist
Leo Leins, DDS
10.2011 - 03.2016
- Conducted comprehensive dental cleanings and assessments to enhance patient oral health.
- Educated patients on proper oral hygiene practices and preventive care techniques.
- Collaborated with dentists to develop individualized treatment plans for optimal patient outcomes.
- Utilized radiography and other advanced technologies to improve diagnostic accuracy.
- Assisted in maintaining the recall system.
Dental Hygienist
Charles Gill, DDS
06.2009 - 07.2011
- Conducted comprehensive dental cleanings and assessments to enhance patient oral health.
- Educated patients on proper oral hygiene practices and preventive care techniques.
- Collaborated with dentists to develop individualized treatment plans for optimal patient outcomes.
- Utilized radiography and other advanced technologies to improve diagnostic accuracy.
- Placed Sealants.
- Used dental software to schedule recall appointments.
Dental Hygienist
Steven Hall, DMD
05.2006 - 06.2009
- Conducted comprehensive dental cleanings and assessments to enhance patient oral health.
- Educated patients on proper oral hygiene practices and preventive care techniques.
- Collaborated with dentists to develop individualized treatment plans for optimal patient outcomes.
- Utilized radiography and other advanced technologies to improve diagnostic accuracy.
- Placed sealants.
- Performed infection control procedures and sterilization.
Dental Hygienist
Ross and Robin Katzman
06.2001 - 07.2005
- Conducted comprehensive dental cleanings and assessments to enhance patient oral health.
- Educated patients on proper oral hygiene practices and preventive care techniques.
- Collaborated with dentists to develop individualized treatment plans for optimal patient outcomes.
- Utilized radiography and other advanced technologies to improve diagnostic accuracy.
- Scheduled recall appointments.
Education
Bachelor of Science - Business Management
CSU Global University
Denver, CO03-2025
Business Administration Certification - Business Administration
CSU Global University
Denver, CO01-2023
Associate of Science - Dental Hygiene
Valencia Community College
Orlando, FL04-2001
Associate of Arts - General Education
Daytona Beach Community College
Daytona Beach, FL12-1998
Skills
- Notary Public
- Crucial Conversations Trained
- Microsoft Office Suite
- Excellent Communication Skills
- Collaborative
- Integrity and Empathy
- Time-management
- Organizational/Problem-solving Skills
Certification
CSU Global University Business Administration Certification 2023
Crucial Conversations Certification 2023
Colorado Registered Dental Hygienist 2010
Florida Registered Dental Hygienist 2001
Timeline
Patient Liaison
CU School of Dental Medicine
06.2022 - Current
Dental Hygienist
Harman Family Dental
03.2016 - 06.2022
Office Manager
Liberty IT Solutions
06.2013 - Current
Dental Hygienist
Leo Leins, DDS
10.2011 - 03.2016
Dental Hygienist
Charles Gill, DDS
06.2009 - 07.2011
Dental Hygienist
Steven Hall, DMD
05.2006 - 06.2009
Dental Hygienist
Ross and Robin Katzman
06.2001 - 07.2005
Bachelor of Science - Business Management
CSU Global University
Business Administration Certification - Business Administration
CSU Global University
Associate of Science - Dental Hygiene
Valencia Community College
Associate of Arts - General Education
Daytona Beach Community College
Similar Profiles
Skylar TeeterSkylar Teeter
Clinical Research Coordinator at CU School of MedicineClinical Research Coordinator at CU School of Medicine
Tony Allen Price, MPATony Allen Price, MPA
Senior Data Analyst at CU MedicineSenior Data Analyst at CU Medicine
Nichelle DreckettsNichelle Drecketts
Lead Certified Medical Assistant at CU Denver Internal Medicine Cherry CreekLead Certified Medical Assistant at CU Denver Internal Medicine Cherry Creek
Rick BromundRick Bromund
Tax Manager - Indirect/Property at C&S Wholesale GrocersTax Manager - Indirect/Property at C&S Wholesale Grocers
Landrie FlowerLandrie Flower
Senior Staff Accountant at The Tendit GroupSenior Staff Accountant at The Tendit Group