Summary
Skills
Work History
Education
Certification
Volunteer Experience
References
Timeline
Generic
Leanne Purzycki

Leanne Purzycki

Project Management
Louisville,KY

Summary

Dynamic Sr. Manager with extensive experience at Nuance Communications, excelling in project and program management. Proven track record in enhancing healthcare delivery through effective change management and cross-functional collaboration. Skilled in risk management and influencing stakeholders, driving successful initiatives that align with strategic goals and elevate customer satisfaction.

Skills

  • Project, program, and portfolio management
  • Data analysis
  • Change management
  • Cross-functional leadership
  • Collaboration and communication
  • Documentation and reporting
  • Influencing and negotiating
  • Process and procedure optimization
  • Microsoft Office proficiency
  • Risk management
  • Agile methodology
  • Healthcare project delivery

Work History

Operations Associate

Southeast Christian Church
Louisville, KY
12.2024 - Current
  • Streamlined daily operations to ensure efficient workflow across all departments.
  • Developed and implemented operational procedures that enhanced overall efficiency.
  • Provided technical support for staff regarding system usage issues, resolving queries promptly.
  • Collaborated with cross-functional teams to address operational challenges swiftly.
  • Updated company databases accurately.
  • Trained new team members on standard operating procedures and best practices effectively.
  • Assisted in creating comprehensive training materials for operational policies.
  • Suggested innovative strategies that promoted continuous improvement in operations.

Sr. Manager, Strategic Program Office

Nuance Communications, a Microsoft Company
08.2020 - 05.2023
  • Established Program Management Office to align with strategic initiatives of Customer Success Organization in Healthcare Division.
  • Designed project governance structure and implemented processes for initiative intake, prioritization, execution, and retrospectives.
  • Worked cross-functionally to improve existing services and create new programs for evolving customer demands.
  • Selected and mentored personnel, resulting in formation of Strategic Program Office with seven Program Managers.
  • Managed task prioritization across various projects including new product introductions and process enhancements.
  • Built strategic relationships with teams to facilitate project advancement and deliver outcomes.
  • Enhanced corporate strategy initiatives through effective communication, accountability, and reporting practices.

Sr. Principal Project Manager

Nuance Communications, a Microsoft Company
04.2018 - 08.2020
  • Facilitated enhancements in project delivery processes by leading new product initiatives.
  • Executed change management strategies to navigate issues and adapt to priority shifts.
  • Delegated tasks effectively based on client requirements and available resources.
  • Cultivated client relationships through high-quality service, promoting further collaboration.
  • Managed project budgets, monitored expenses, and reported progress to stakeholders.
  • Coordinated multiple teams within healthcare software development for optimal results.
  • Reviewed and approved adjustments to project plans as necessary.
  • Conducted risk assessments and implemented strategies to mitigate potential obstacles.

Project Manager

Nuance Communications, a Microsoft Company
03.2007 - 04.2018
  • Managed multiple implementations of Nuance Communications' solutions for the Healthcare Division.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout implementations and go lives.
  • Built and established strong partnerships with teams, vendors, customers, and contractors.
  • Led meetings with all project stakeholders, informing on strategy, adjustments, and progress.
  • Forecasted, scheduled, and monitored project timelines, personnel performance and cost efficiency.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Created team objectives and roles with specific goals outlined for everyone.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Utilized change management processes to keep projects on time and on budget.

Education

Bachelor of Science (BS) - Health Information Management

Saint Louis University
Saint Louis, MO
05-1998

Certification

  • Certified Change Management Professional, Prosci, 2022
  • Professional Certification in Agile and Scrum Management, Villanova University, 2019
  • Project Management Certificate, University of Louisville, 2008

Volunteer Experience

Jeffersontown Youth Soccer Association, 01/01/18, Present, Coordinator/Registrar/Board Member

References

References available upon request.

Timeline

Operations Associate

Southeast Christian Church
12.2024 - Current

Sr. Manager, Strategic Program Office

Nuance Communications, a Microsoft Company
08.2020 - 05.2023

Sr. Principal Project Manager

Nuance Communications, a Microsoft Company
04.2018 - 08.2020

Project Manager

Nuance Communications, a Microsoft Company
03.2007 - 04.2018

Bachelor of Science (BS) - Health Information Management

Saint Louis University

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