Leanne Reed
Banning,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Cashier
Casino Morongo Resort And Spa
12.2015 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Controlled line and crowd with quick, efficient service.
Cashier Team Lead
Banana Republic Factory Store
10.2011 - 03.2015
- Communicated with customers and team members to solve problems.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Phone Operator
Tri City Industries
03.2007 - 10.2009
- Scheduled and confirmed appointments for potential clients.
- Assisted colleagues with achieving task requirements, aiding team productivity and performance.
Event Caterer
Party Planners Catering Services
02.2006 - 08.2007
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Coordinated with team members to prepare orders on time.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Set up and broke down kitchen for service.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
High School Diploma -
06.2008
Skills
- Price Identification
- Hospitality and Accommodation
- Customer Relations
- Point-of-Sale Software
- Process Payments
- Service-Orientation
- Credit and Cash Transactions
- Conflict Resolution
- Merchandise Restocking
- Critical Thinking
- Social Perceptiveness
- Time Management
- Judgment and Decision-Making
- Money Handling
- Cooperative Attitude
- Coaching and Mentoring
- Goal-Setting and Achievement
- Checks Validation
Timeline
Cashier - Casino Morongo Resort And Spa
12.2015 - Current
Cashier Team Lead - Banana Republic Factory Store
10.2011 - 03.2015
Phone Operator - Tri City Industries
03.2007 - 10.2009
Event Caterer - Party Planners Catering Services
02.2006 - 08.2007
Hemet High School - High School Diploma,
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