Leanne Wilder
Negaunee
Summary
Proven professional with a strong background in financial services and management, demonstrated at TruNorth Federal Credit Union and Burger King. Excelled in transaction accuracy and operational improvements. Skilled in cash handling and fostering a welcoming atmosphere, adept at confidentiality and team training.
Overview
16
16
years of professional experience
Work History
Teller
TruNorth Federal Credit Union
03.2013 - 07.2022
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Promoted a welcoming atmosphere in the branch by greeting members warmly upon arrival and addressing them by name when possible.
- Answered member inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for members.
- Provided training to new tellers on Credit Union procedures and systems.
Certified Shift Manager
Burger King
06.2006 - 03.2013
- Evaluated performance, adjusted strategies, and maintained agile, sustainable operations.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Implemented inventory management procedures to reduce waste and maintain appropriate stock levels.
- Assigned tasks and responsibilities to each employee on shift.
- Counted out registers and calculated profit at end of each shift.
Education
High School Diploma -
Ishpeming High School
Ishpeming, MI06.2007
Skills
- Transaction processing accuracy
- Financial record keeping
- Confidentiality and discretion
- Account management
- New account setup
- Cash handling and management
Timeline
Teller
TruNorth Federal Credit Union
03.2013 - 07.2022
Certified Shift Manager
Burger King
06.2006 - 03.2013
High School Diploma -
Ishpeming High School
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