Friendly, reliable, and organized professional with strong communication and customer service skills. Excited to return to the workplace, contribute to a team, and bring a positive, dependable attitude.
Overview
1
1
Language
5
5
years of post-secondary education
22
22
years of professional experience
Work History
Family Caregiver and administrator
Private Household
Livermore, California
08.2016 - Current
Provided daily personal care and assistance with daily living activities.
Administered medications and managed health-related tasks for family members.
Coordinated transportation to appointments and social activities as needed.
Assisted with meal preparation, ensuring nutritional needs were met effectively.
Excel spreadsheets and formulas
Data organization and reporting
Word documents and formatting
Email and calendar management
Administrative record keeping
Freelance Landscape Designer
Self employed
Lake Forest, California
01.2010 - 08.2011
Managed client communications, appointments, scheduling, and project follow-up.
Organized project files, documents, plans, correspondence, and records.
Prepared proposals, estimates, presentations, and project documentation.
Coordinated with clients, contractors, vendors, and other professionals.
Managed multiple projects and deadlines while working independently.
Handled invoicing, expense tracking, correspondence, and general business administration.
Provided professional customer service and responded to client questions and requests.
Project Manager
Sitescapes, Inc
Costa Mesa, California
01.2005 - 06.2009
Managed projects from initial client consultation through completion, coordinating schedules, deadlines, and project requirements.
Communicated with clients, contractors, vendors, and other professionals to coordinate project activities.
Scheduled appointments, meetings, site visits, and project follow-ups.
Prepared proposals, estimates, plans, presentations, correspondence, and project documentation.
Organized project files, records, invoices, and administrative documents.
Resolved client questions and project issues through professional communication and follow-up.
Independently handled day-to-day business administration and client service.
Contact Center Agent / Casino – Family & Friends Agent at MSC Cruises CanadaContact Center Agent / Casino – Family & Friends Agent at MSC Cruises Canada