Summary
Overview
Work History
Education
Skills
Work Out, Basketball,Karaoke,Travel,Spend Time With loved ones
Languages
Timeline
Generic

Leaquinn Bostic

Jackson,TN

Summary

Dedicated and hardworking, a commitment to excellence has been consistently demonstrated since the early age of 15, initiating an employment journey. With an unwavering sense of independence and reliability, various roles have been navigated seamlessly, earning a reputation as a trustworthy and dependable professional.

In researching GE Appliances' values, a remarkable alignment with personal principles has been identified. This is not merely a job pursuit; the driving force is a genuine desire to make a meaningful difference. Beyond an employee role, a profound sense of security and dependability is brought to the table. The work is not a mere task; it is a commitment to ensuring the success and well-being of the business and individuals under charge.

The ability to maintain personal relationships is a distinctive trait that sets apart from peers. In the career as a Life Insurance Agent, a sense of family has been cultivated among clients, fostering loyalty and ensuring consistent returns. Leadership techniques are consistently applied, and a highly organized nature, coupled with acute attention to detail, facilitates exceeding expectations consistently.

Beyond professional endeavors, a role as a mother to three, each at different life stages, adds depth. One currently pursues higher education, another is a high school senior, and the third, identified as the hardest worker, is now grown, carving a path to success. Experiences as a mother have instilled a deep understanding of responsibility, multitasking, and an unwavering commitment to success – qualities seamlessly translated into the professional realm.

Excitement surrounds the prospect of bringing over-the-top skills to GE Appliances, confident that the unique blend of professional acumen and personal experiences will not only meet but exceed expectations for the Email/Chat Team Leader position. This is not just an application for a job; it's a commitment to contributing to the growth, success, and familial culture of GE Appliances.

Overview

4
4
years of professional experience

Work History

Benefits Coordinator

Lincoln Heritage Life Insurance
06.2010 - 04.2013
  • Benefits Coordinator | Lincoln Heritage | [Your Start Date] - [Your End Date]

  • Led and directed a team of 10 professionals, fostering a collaborative and motivated work culture.
  • Achieved an outstanding sales growth of over 28% over a three-year period through targeted coaching, training, and a consumer-first approach.
  • Maintained a consumer-first advocacy approach, contributing to a 20% increase in customer satisfaction scores.
  • Emphasized exceptional customer experiences, resulting in a 15% growth in repeat business.
  • Regularly communicated and collaborated with management, leading to the implementation of innovative strategies that increased team productivity by 25%.
  • Proposed and executed communication enhancements that led to a 30% reduction in response time.
  • Demonstrated adaptability to unplanned volume shifts, contributing to a 20% increase in issue resolution efficiency.
  • Managed workload fluctuations, ensuring a 95% customer satisfaction rate during peak periods.
  • Played a pivotal role in instilling and promoting a strong company culture at Lincoln Heritage.
  • Aligned with ASI Cultural Values and fostered a work environment centered on excellence, contributing to a 25% increase in employee satisfaction.
  • Provided regular and ongoing communication with the team, ensuring transparency regarding Email/Chat delivery and any changes.
    Implemented communication strategies that resulted in a 40% improvement in team engagement.

Licensed Insurance Agent

Senior Life Services
03.2009 - 04.2010
  • Email/Chat Team Leader
  • Drawing from my experience as a Life Insurance Agent at Senior Life Services, I bring a skill set that harmonizes seamlessly with the demands of the Email/Chat Team Leader position at GE Appliances.
  • Leadership and Team Development: In my tenure as a Life Insurance Agent, I spearheaded a high-performing team, surpassing sales targets through adept coaching and fostering a collaborative work culture.
  • Customer Focus and Quality Service: Prioritizing customer satisfaction was pivotal in the insurance sector, aligning with the Email/Chat Team Leader's role in ensuring world-class problem resolution for GE Appliance customers.
  • Communication and Collaboration: Regular collaboration with team members and upper management was a cornerstone of my previous role, establishing transparent communication channels to drive business imperatives.
  • Training and Development: Playing a pivotal role in training and developing team members showcased my commitment to enhancing skills, aligning with the GE Appliances expectation for the Team Leader to empower agents for outstanding service.
  • Adaptive Leadership: Successfully navigating dynamic situations in the insurance industry underscored my adaptability, aligning with the GE Appliances expectation for a Team Leader to demonstrate a sense of urgency and professionalism.
  • Data-Driven Decision-Making: Utilizing data analysis to drive decisions was integral, aligning with the GE Appliances expectation for the Team Leader to achieve goals and operational measures, ensuring the team exceeds expectations.
  • Results-Driven Approach: Consistently achieving and surpassing sales targets and productivity objectives was a focal point, aligning perfectly with the GE Appliances expectation for a Team Leader to accomplish goals and operational measures.
  • In summary, my experience as a Life Insurance Agent at Senior Life Services positions me as an ideal candidate for the Email/Chat Team Leader role at GE Appliances, equipped with leadership, communication, and customer-focused skills to drive success.

Education

Vocational School Certificate - Computer Science

MyComputerCareer.com
Raleigh, NC
05.2004

Skills

  • Proven Leadership and Team Development:
    Demonstrated ability to lead high-performing teams, exceed sales targets through effective coaching
    Fostered collaborative work culture to enhance team motivation and productivity
  • Customer-Centric Focus and Outstanding Service:
    Prioritized customer satisfaction as core value, ensuring world-class problem resolution
    Held consumer-centric role, aligning seamlessly with emphasis on outstanding service at GE Appliances
  • Results-Driven Achievements: Consistently achieved, surpassed sales targets, productivity objectives Maintained goal-oriented mindset with focus on exceeding expectations in said dynamic work environment
  • Adaptive Leadership and Conflict Resolution:
    Demonstrated adaptability in navigating dynamic situations, maintaining sense of urgency
    Proven ability to address, resolve conflicts within team, promoting harmonious, productive work environment through effective conflict resolution

Work Out, Basketball,Karaoke,Travel,Spend Time With loved ones

Workout:Maintaining a healthy and active lifestyle is a non-negotiable aspect of my routine. Whether it's hitting the gym, going for a run, or engaging in various fitness activities, I find immense joy and satisfaction in pushing my physical boundaries. Regular workouts not only keep me in shape but also serve as a stress-reliever and a source of renewed energy.

Basketball:Basketball is more than just a sport for me; it's a passion that fuels my competitive spirit. Whether I'm shooting hoops with friends or engaging in a friendly match, the exhilaration of the game is something I cherish. The teamwork, strategy, and the thrill of the game make basketball an integral part of my leisure time.

Karaoke:Karaoke is my go-to activity when I need a break from the daily grind. There's something liberating about belting out tunes, whether it's a classic ballad or a current chart-topper. It's not just about hitting the right notes but creating memorable moments filled with laughter and camaraderie.

Travel:Exploring new places and immersing myself in different cultures is a true passion. From vibrant cityscapes to serene natural landscapes, I seek out diverse experiences that broaden my perspective. Traveling allows me to unwind, create lasting memories, and indulge my curiosity about the world.

Spend Time With Loved Ones:Above all, nothing brings me more joy than spending quality time with my loved ones. Whether it's a cozy night in or an adventurous outing, the bond with family and friends is invaluable. These moments are the ones that create lasting connections and form the foundation of a fulfilling life.

In essence, my life is a dynamic blend of staying active, embracing competition, enjoying musical pursuits, exploring the world, and cherishing the company of those who matter most to me. Each of these activities contributes to a well-rounded and fulfilling lifestyle that I strive to maintain.

Languages

Spanish
Professional Working

Timeline

Benefits Coordinator

Lincoln Heritage Life Insurance
06.2010 - 04.2013

Licensed Insurance Agent

Senior Life Services
03.2009 - 04.2010

Vocational School Certificate - Computer Science

MyComputerCareer.com
Leaquinn Bostic