Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Learsi Mendoza

MIAMI,FL

Summary

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

7
7
years of professional experience

Work History

Cashier

Pita Hut
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Business Owner

Variedades Yahoma
09.2018 - 12.2019
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Front End Team Lead

Cartela C.A
04.2017 - 08.2018
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers in 3 checkout stations to verify adequate cash supply.
  • Created employee schedules to align coverage with forecasted demands.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Customer Service Specialist

Bensherman C.A
02.2016 - 04.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

High School Diploma -

U.E "Simon Rodriguez"
Barquisimeto, Lara. Venezuela
07.2018

Skills

  • Work Task Prioritization
  • Refunds and Exchanges
  • Customer Assistance
  • Payment Collection
  • Relationship and Community Building
  • Merchandising

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Cashier

Pita Hut
06.2023 - Current

Business Owner

Variedades Yahoma
09.2018 - 12.2019

Front End Team Lead

Cartela C.A
04.2017 - 08.2018

Customer Service Specialist

Bensherman C.A
02.2016 - 04.2017

High School Diploma -

U.E "Simon Rodriguez"

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Learsi Mendoza