LEASHIA POPE
Summary
Experienced and passionate Business Analyst with over 5 years of experience evaluating and improving business applications. Adept in analytical thinking, communication, and building strong relationships with business partners. Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent leader with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
BUSINESS ANALYST
Railinc
05.2017 - 10.2021
- Railinc
- Negotiated vendor contract for 50% savings over 3 years
- Lead application migrations to AWS cloud base
- Delivered excellent customer support for Railinc products and services.
- Collaborated with stakeholders to define project objectives and criteria.
LEARNING COORDINATOR
Fidelity Investments
11.2016 - 05.2017
- Ensured quality of course content for more than 30 courses and managed data for students and leadership
- Coordinated vendor and instructor management of classroom and eLearning activities.
- Planned and monitored implementation of technology-based learning programs
FULFILLMENT SPECIALIST
Wolters Kluwer
09.2013 - 10.2016
- Managed and trained other fulfillment offices in compliance documentation and processes
- Demonstrated proficiency of more than 100 statutory filings daily for North Carolina and Mississippi Secretaries of State
- Provided Registered Agent Services including service of process.
Education
Bachelor Of Arts - International Studies
University of North Carolina
Chapel Hill, NCSkills
- Requirements Gathering
- User Story Creation and Grooming
- Agile Methodologies
- User Acceptance Testing
- Oral and Written Communication
- Leadership
- Onboarding
- Documentation
- JIRA
- Confluence
- Zoom
- Slack
- Microsoft Suite
- Microsoft Teams
- Webex
- Release planning
- Negotiation
Certification
CAPM - PMI Certified Associate in Project Management 2023
Timeline
BUSINESS ANALYST
Railinc
05.2017 - 10.2021
LEARNING COORDINATOR
Fidelity Investments
11.2016 - 05.2017
FULFILLMENT SPECIALIST
Wolters Kluwer
09.2013 - 10.2016
Bachelor Of Arts - International Studies
University of North Carolina
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