Experienced professional seeking a position to utilize knowledge and skills for the benefit of the organization. Proven track record of taking on increased responsibility and seeking upward mobility.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Catastrophe Insurance Adjuster
EA Renfroe
06.2018 - Current
Company Overview: Nationwide
Executed loss assessments following catastrophic storms to secure appropriate compensation for clients.
Executed call center responsibilities in a work-from-home setting.
Compiled loss details to support case reviews.
Streamlined client access to necessary repair evaluation services.
Facilitated seamless completion of claims for client satisfaction.
Nationwide
Service Manager
Phil's Auto Service
02.2019 - 07.2024
Optimized shop productivity and client satisfaction through strategic scheduling and effective management of sales activities.
Parts Procurement: Strategically sourced and procured parts, ensuring timely availability and cost-effectiveness, contributing to smooth operations
Financial Management: Prepared precise repair estimates and facilitated funding for parts, strengthening financial oversight and management
Managed vehicle delivery procedures to ensure smooth operations.
Showcased strong resource management, contributing to $2.7 million in revenue.
Server
Flemings Prime Steakhouse
03.2014 - 02.2019
Company Overview: The Woodlands, TX
Ensured top-notch guest experience in a fine dining setting for dinners and brunches.
Executed sales processes through effective use of point of sale technology.
Consistently surpassed nightly Food and Beverage sales.
Oversaw a full-capacity dining room, maintaining exceptional client satisfaction standards.
Communication between the guest and the kitchen to deliver the perfect guest experience
Store Manager
Mattress Firm
01.2013 - 03.2014
Executed key operational tasks contributing to regional team success based out of Cypress, TX.
Ensured optimal staff allocation through efficient scheduling.
Oversaw inventory processes, including ordering, receiving, and organizing merchandise.
Supported launch of several new
Met and exceeded monthly goals and quotas
Recruited and developed new team members.
Facilitated seamless communication between warehouse operations and customers to ensure fulfillment accuracy