Leda Penrod
West Allis,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
6
6
years of professional experience
Work History
Autism Treatment for Children
Hales Corners, WI
04.2023 - Current
- Provided ABA therapy both in the clinic and at home.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Supported clients in developing self-help skills such as dressing, toileting, and eating independently.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports, and program updates.
- Participated in team meetings to discuss client progress and plan next steps accordingly.
- Mentored new staff, ensuring they received thorough training and had a welcoming experience to the company.
Inpatient Pharmacy Technician
Aurora St, Luke's
Milwaukee, WI
05.2022 - 04.2024
- Adhered to all safety protocols when handling hazardous materials.
- Performed inventory management duties such as restocking shelves and verifying expiration dates.
- Assisted with training new staff members on pharmacy operations and processes.
- Verified patient information for accuracy on each prescription filled.
- Filled medication orders in accordance with physicians' instructions and departmental policies.
- Received Patient Safety Good Catch Award.
Sales Lead
Offline
Wauwatosa, WI
10.2021 - 03.2022
- Provided personalized service and promoted merchandise specific to customers' style & comfort.
- Organized hiring events which included sales events via social media outreach to the community.
- Interviewed and hired multiple Brand Ambassadors, one of which was developed into leadership.
- Coordinated with the district manager in the store manager's absence to interview, onboard, and train new talent.
- Improved store metrics by maintaining store standards.
- Managed 3-5 employees during open and closing shifts.
Shift Lead
Walgreens
West Allis, WI
07.2018 - 09.2021
- Aided store manager in talent acquisition, including interviewing, onboarding, and training.
- Cultivated relationships throughout the district to help other stores in time of need.
- Managed both the floor and pharmacy; filling medications and providing customer service at the drive-thru window.
- Verified that cash drawers and safe contained correct amounts of money during opening and closing shifts.
- Delegated tasks to the team daily to ensure all tasks were completed.
- Worked in the stockroom to create a safer, more organized work environment and get more merchandise on the floor to increase sales.
Education
Bachelor of Science in Psychology -
Alverno College
Milwaukee05.2024
Skills
- Excellent Verbal Communication
- Behavior Observation
- Applied Behavior Analysis
- Team Leadership
- Employee Training
- Customer Service
References
References available upon request
Timeline
Autism Treatment for Children
04.2023 - Current
Inpatient Pharmacy Technician
Aurora St, Luke's
05.2022 - 04.2024
Sales Lead
Offline
10.2021 - 03.2022
Shift Lead
Walgreens
07.2018 - 09.2021
Bachelor of Science in Psychology -
Alverno College
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