LeDarien Johnson
Nashville,TN
Summary
Dynamic and adaptable professional with a proven track record at Walmart, excelling in customer service and problem-solving. Known for enhancing operational efficiency and achieving high customer satisfaction through effective multitasking and attention to detail. A collaborative team player committed to continual improvement and learning new technologies.
Overview
3
3
years of professional experience
Work History
Inbound
Target
401 S Mount Juliet Rd #600
01.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Stocking Associate
Walmart
300 Pleasant Grove Rd
09.2021 - 10.2022
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Transported merchandise pallets to move in warehouse.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Prepared and checked outbound shipments for accuracy.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Assisted in training new Stocking Associates, sharing best practices and relevant experience.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Receiving Associate
Academy Sports + Outdoors
549 Pleasant Grove Rd
09.2023 - 12.2023
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Online Grocery Associate
Walmart
4424 Lebanon Pike
06.2023 - 09.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Assisted with troubleshooting technical issues faced by customers using the online platform, providing prompt resolutions.
Education
Mount Juliet High School
Mount Juliet, TN05.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Calm under pressure
- Flexible and adaptable
- Attention to detail
- Multitasking Abilities
- Critical thinking
Timeline
Inbound
Target
01.2024 - 03.2025
Receiving Associate
Academy Sports + Outdoors
09.2023 - 12.2023
Online Grocery Associate
Walmart
06.2023 - 09.2023
Stocking Associate
Walmart
09.2021 - 10.2022
Mount Juliet High School