Lee Blue
Euclid,Ohio
Summary
Dynamic leader with proven decision-making capabilities and a strong focus on customer service, honed at Condado Tacos. Excelled in employee training and guest service, driving team motivation and enhancing problem-solving skills. Demonstrated analytical thinking and goal setting, achieving significant improvements in service quality and team performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Shift Lead
Condado Tacos
05.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
Shift Lead
Crumbl Cookies
09.2022 - 05.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Evaluated customer needs and feedback to drive product and service improvements.
Line Cook
Manhattan Deli Bar And Grille
03.2019 - 01.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Front End Sales Associate
Walmart
04.2020 - 05.2021
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
- Assisted in inventory management and restocking, ensuring products were readily available for purchase.
- Consistently met or exceeded individual sales targets set by store management on a regular basis.
- Ensured accurate price labeling for merchandise items while managing shelf stocking duties as needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Law Office Intern
Law Offices Of Carlos Johnson
06.2017 - 08.2018
- Enhanced legal research skills by conducting thorough case analysis and preparing memos for attorneys.
- Assisted in drafting legal documents, such as briefs, pleadings, and motions, contributing to successful case outcomes.
- Collaborated with a diverse team of legal professionals on various projects to improve overall productivity within the office.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Filed legal documents promptly and accurately with local, state and federal courts.
Education
Bachelor of Science - Biochemistry
West Virginia University
Morgantown, WV06.2027
High School Diploma -
Benedictine High School
Cleveland, OH05.2021
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Analytical Thinking
- Goal Setting and Tracking
- Team Leadership
- Problem-Solving
- Strong verbal and written communication
- Team motivation
Timeline
Shift Lead
Crumbl Cookies
09.2022 - 05.2023
Shift Lead
Condado Tacos
05.2022 - Current
Front End Sales Associate
Walmart
04.2020 - 05.2021
Line Cook
Manhattan Deli Bar And Grille
03.2019 - 01.2022
Law Office Intern
Law Offices Of Carlos Johnson
06.2017 - 08.2018
Bachelor of Science - Biochemistry
West Virginia University
High School Diploma -
Benedictine High School