Summary
Overview
Work History
Education
Skills
Timeline
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Lee Dawn

Georgetown

Summary

Developed skills in customer interaction and teamwork in high-energy, service-oriented environment. Strong communication and problem-solving abilities, adaptable to various situations, and capable of handling multiple tasks simultaneously. Looking to transition into new field, bringing valuable transferrable skills and customer-focused mindset.

Overview

1
1
year of professional experience

Work History

FOH Staff Member

Pinthouse Pizza
07.2024 - Current
  • Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
  • Provided exceptional customer service, resulting in repeat business and positive online reviews.
  • Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
  • Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
  • Addressed customer complaints professionally and efficiently, turning potentially negative experiences into opportunities for improvement.
  • Assisted with inventory management, ordering supplies as needed to maintain adequate stock levels.
  • Collaborated with kitchen staff to ensure seamless communication and prompt delivery of orders.

Education

BBA - Business Administration And Management

Austin Christian University
Georgetown, TX
05-2028

Skills

  • Phone etiquette
  • Salesmanship
  • Microsoft Excell
  • Professional appearance
  • Team collaboration
  • Guest relations
  • Complaint handling
  • Problem-solving
  • Time management
  • Attention to detail
  • Excellent communication

Timeline

FOH Staff Member

Pinthouse Pizza
07.2024 - Current

BBA - Business Administration And Management

Austin Christian University

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Lee Dawn