Lee Anne Forster
Jacksonville,FL
Summary
Enthusiastic and student-focused individual with a strong work ethic. Drawing on 18 years as a dedicated stay-at-home mom, during which I actively engaged in coaching soccer teams, volunteering at school events, and managing various responsibilities, I am now eager to transition into a substitute teaching role. Alongside my experience, I bring valuable organizational skills, a commitment to fostering a positive learning environment, and a proven ability to adapt. Excited to contribute to students' educational journeys and cultivate a positive learning atmosphere as a dedicated substitute teacher.
Overview
24
24
years of professional experience
Work History
Stay-At-Home Mom
Forster Household
03.2005 - Current
- Actively engaged in coaching multiple soccer teams and managing a travel soccer team.
- Volunteered at various school events, demonstrating strong organizational and multitasking skills.
- Successfully balanced budgets and schedules for different soccer seasons.
- Developed and maintained strong interpersonal skills, providing support and guidance to family members.
Registered Nurse
Baptist Downtown
10.2004 - 03.2005
Provided a range of RN services to Medical Surgical ICU patients. Delivered quality care to every patient while maintaining accurate documentation on each patient. Worked directly with physicians to monitor, examine, and treat each patient at the highest standard of care.
Personal Service Representative
Blue Cross Blue Shield of Florida
03.2001 - 04.2003
Responsible for maintenance of files for under 65 customers, including product changes, enrollment, changes, and cancellations. High conflict resolutions skills, multitasking of both written and telephone inquires, working within a team environment as well as individually to meet strict departmental goals, providing feedback to coworkers, and assisting team members with difficult questions, reconciling premiums an invoicing to individual subscribers, coordinating with other departments such as medical underwriting, sales, and admin support to provide excellent customer service.
Care Manager
Blue Cross Blue Shield of Florida
12.1999 - 03.2001
Provide customer service to Blue Cross and Blue Shield of Florida clients by examining and interpreting claims data, performing necessary research and effectively making decisions to properly adjudicate claims. Responsible for organizing, and communication with policy holders, in regards to contract benefits, contract coverage and policies. Chosen to represent Blue Cross and Blue Shield as a group representative for the Jacksonville Jaguars, investigating and solving specific problems that the group may encounter.
Education
Bachelor of Science - Nursing
Jacksonville University,
Jacksonville, FL2004
Bachelor of Science - Food Science Human Nutrition
University of Florida
Gainesville, FL1999
Skills
- Customer service-focused
- Detail-oriented
- Excellent teamwork
- Works well independently
- Flexible schedule
- Client-oriented
- Hard working
- Microsoft Word
Accomplishments
Sigma Theta Tau, International Honor Society of Nursing
Jacksonville University Graduated Magna Cum Laude
Timeline
Stay-At-Home Mom
Forster Household
03.2005 - Current
Registered Nurse
Baptist Downtown
10.2004 - 03.2005
Personal Service Representative
Blue Cross Blue Shield of Florida
03.2001 - 04.2003
Care Manager
Blue Cross Blue Shield of Florida
12.1999 - 03.2001
Bachelor of Science - Nursing
Jacksonville University,
Bachelor of Science - Food Science Human Nutrition
University of Florida