Lee Jackson
Portland,OR
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
Work History
Sales Representitive
T-mobile
09.2022 - 10.2023
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
Warehouse Worker
Portland Bottle Company
01.2023 - 08.2023
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Norstrom Merchandiser
Nordstrom Rack
02.2022 - 12.2022
- Created visual displays to highlight new and featured products.
- Utilized paper, fabric and props to create displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
Fundraiser
Gateway Communications
02.2016 - 10.2019
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Developed and maintained accurate donor databases to track donations and engage with donors.
- Boosted donor retention rates with timely follow-up communications and personalized acknowledgements.
- Collaborated with marketing teams to develop marketing materials for campaigns.
- Collaborated with other departments to achieve integration of fundraising efforts.
Education
JOBCORP
Portland, ORSkills
- Building Customer Loyalty
- Informed Product Selections
- Customer Success Management
- Product Knowledge
- Sales and Promotions
- Payment Processing
- Prospecting clients
- Reliable and Responsible
- Relationship selling
- Cash Drawer Management
Timeline
Warehouse Worker
Portland Bottle Company
01.2023 - 08.2023
Sales Representitive
T-mobile
09.2022 - 10.2023
Norstrom Merchandiser
Nordstrom Rack
02.2022 - 12.2022
Fundraiser
Gateway Communications
02.2016 - 10.2019
JOBCORP