Donald Lee Kaltenbach II
Overland Park,KS
Summary
I am a hardworking and reliable team member, with over six years of management experience, and over three years in logistics. Successful in sales, driven environments, strategic planning, inventory management, and customer service. I am highly adaptable, and able to overcome difficult situations. I am very comfortable with Microsoft Office, and multiple operating systems. I work diligently to uphold ambitious goals and standards.
Overview
22
22
years of professional experience
Work History
Logistics Coordinator
Dynamic Logistix
Overland Park, Kansas
08.2022 - Current
- Experienced with both TL and LTL.
- Maintaining communication with clients and carriers.
- Tying, planning, and creating loads.
- Scheduling appointments.
- Booking TL/LTL.
- Ensuring all shipments pick up and deliver on time, as well as making sure they are all actively tracked.
- Working with both clients and carriers to find solutions to any problems that may occur.
- Reviewing requests for additional charges, and approving or denying them.
Manager
Ya Ya's Euro Bistro Overland Park
Overland Park, KS
05.2016 - 08.2022
- Engage with customers to drive sales, and maximize overall experience.
- Evaluate store performance through feedback from customers and regular inspections.
- Set plans in place to optimize customer satisfaction, and streamline performance and procedures.
- Maintain schedules to ensure restaurant is staffed in all areas.
- Recruit and hire qualified candidates to fill open positions.
- Train employees on additional job positions to maintain coverage of roles at all times.
- Monitor and update training program to enhance employee knowledge of products and service standards, improving customer satisfaction.
- Assign tasks to associates to fit skill levels and maximize team performance.
- Evaluate sales and current trends to manage inventory, and make orders.
- Brought liquor cost from 33% down to 29% within first year of taking over the bar.
- Was able to adapt and maintain sales through COVID. Managed a $3.9M/year restaurant in 2019, which is now pacing to hit $5M in 2021. The bar averages 30% of those sales.
- Create spreadsheets to manage inventory and monitor profit margins.
- Create seasonal wine and cocktail lists to improve sales, and bottom-line profitability.
Server/Bartender
Ya Ya's Euro Bistro Overland Park
Overland Park, KS
08.2006 - 05.2016
- Server/banquet server/bartender/head trainer.
- Drove sales and maintained costumer relations.
Army Medic
United States Army Reserve
Independence, MO
06.2004 - 06.2008
- Provided basic medical attention, and assisted with various other tasks.
Education
General Studies
Emporia State University
Emporia, KSGeneral Studies
Johnson County Community College
Overland Park, KSArmy Medic - Medical
United States Army
Fort Sam Houston, San Antonio, TX11.2004
High School Diploma -
Olathe South Sr High School
Olathe, KS05.2003
Skills
- Sales Techniques
- Marketing
- Staff development
- Project management
- Salesforce Management
- Issue and conflict resolution
- Troubleshooting
- Computer knowledge
- Proficient with Excel and Word
Timeline
Logistics Coordinator
Dynamic Logistix
08.2022 - Current
Manager
Ya Ya's Euro Bistro Overland Park
05.2016 - 08.2022
Server/Bartender
Ya Ya's Euro Bistro Overland Park
08.2006 - 05.2016
Army Medic
United States Army Reserve
06.2004 - 06.2008
General Studies
Emporia State University
General Studies
Johnson County Community College
Army Medic - Medical
United States Army
High School Diploma -
Olathe South Sr High School