Summary
Overview
Work History
Education
Skills
Timeline
Generic

LEEVONNIE KATES III

Parker,CO

Summary

Experienced in preventive maintenance, diagnostic testing, and troubleshooting, with a strong background in customer service and teamwork. Proven ability to travel and manage parts while maintaining positive interactions with clients. Seeking a position as a Field Service Technician to leverage my skills and support a dynamic team.

Overview

9
9
years of professional experience

Work History

Cleaning Technician

Zerorez
Denver, CO
03.2026 - 06.2026
  • Operated advanced cleaning equipment to ensure thorough carpet and upholstery cleaning.
  • Maintained high standards of cleanliness in residential and commercial spaces.
  • Developed efficient cleaning schedules to optimize workflow and meet client needs.

Field Service Technician

Diebold-Nixdorf
Denver, CO
02.2022 - 04.2025
  • While at Diebold-Nixdorf, I was tasked with working on ATMs (maintenance and repair). Traveled between locations to ensure operating functions for ATMs throughout Denver Metro Area. Received DN training in August of 2024. Maintained customer service with bank employees at all times. Replaced and repaired parts.

Customer Engineer

NCR
Denver, CO
09.2019 - 06.2021
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
  • Executed travel across metro area to fulfill assigned tasks efficiently.

Customer Service Cashier

Smashburger
Castle Rock, CO
04.2017 - 11.2017
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Performed store opening and closing duties as required.
  • Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.

Education

High School Diploma - undefined

Castle Rock
05.2016

Skills

  • Preventive Maintenance
  • Diagnostic testing
  • Customer service
  • Problem-solving
  • Positive attitude
  • Teamwork and coordination
  • Troubleshooting and repair

Timeline

Cleaning Technician

Zerorez
03.2026 - 06.2026

Field Service Technician

Diebold-Nixdorf
02.2022 - 04.2025

Customer Engineer

NCR
09.2019 - 06.2021

Customer Service Cashier

Smashburger
04.2017 - 11.2017

High School Diploma - undefined