KATRINA LEE

• Demonstrate knowledge, skills and abilities required by the population served. Competence shall be demonstrated by exhibiting core skills including: technical knowledge; cultural awareness; analytical skills;decision-making skills; interpersonal skills; communication skills; supervision skills; and clinical skills.
• Coordinate and monitor services on behalf of the consumer. These services may be provided in any location and may be provided to an individual or a group of individuals. This includes telephone time with the consumer and collateral contact with persons who assist the consumer in
meeting his/her rehabilitation goals, linkage of consumer/family to services/resources, development and maintenance of the consumer's person centered plan, coordination and facilitation of team meetings, completion of a minimum of two (2) contacts per month with one (1)contact occurring face-to-face with the consumer.
• Facilitate (or work with case manager to facilitate) consumer's access to services through the authorization process and by completing all needed paperwork associated with this process.
• Completion o f initial and ongoing NC-TOPPS assessments, yearly I R S matrix, and all other paperwork required by the ACS, the Division, and the State.
• Ensure that services are provided in a manner which meets all applicable regulatory licensure and accrediting regulations.
• Provide or supervise direct interventions including various skill building activities for daily living,community living, socialization, adaptation, and symptom management; wellness education and substance abuse education; and behavior and anger management techniques.
• Participate in routine staff meetings, attend all appropriate in-services, training workshops, or continuing education programs.
• Ensure that consumers' medical record charts are current and contain all necessary information.
•Work as requested to provide mental health outreach, education, and prevention in the community.

•Complete or participate in appropriate intakes, assessments, and orientation for new consumers.

•Maintain strict confidentiality according to all Federal and State guidelines and requirements.

•Maintain positive personal and professional conduct at all times.
•Uphold the Professional Code of Ethics.
•Maintain a cooperative relationship with employees, medical staff, and others. Adhere to and support ACS policies, programs, and activities.
•Demonstrates tact, courtesy, and a positive approach to communication and interaction with other employees, consumers, community partners, etc.
•Continue personal development to ensure current knowledge in the field of service.
•Maintain a safe, clean, and drug free environment.
•Display a willingness to work beyond what is required periodically and travel for continuing education hours.
•Maintain service documentation that meets ACS standards, Medicaid standards, and/or any other auditing agency's standards, such as the LME. Submit all documentation and other components of consumers' medical records within agency timelines. All service documentation must include:
1) the purpose of contact; 2) describes the provider's interventions; 3) effectiveness of the intervention; 4) the time spent performing the intervention; and 5) signature (degree/credentials or position) of person providing service.
•Submit accurate monthly timesheets detailing services provided in the manner prescribed by current agency policy.
•Be available in the on-call rotation for 24/7- 365 days per year first responder coverage.
•Maintain the flexibility to respond to consumer needs and crisis situations beyond the agencies normal working hours.
•Perform any other job-related duties as specified by supervisor.
•In addition to these activities the clinician must be able to adapt to the changing nature of the abovementioned requirements. He/she must be able to adapt to changing paperwork requirements, changing forms, and frequently changing expectations.

• Manage assessments, coordination of care, and treatment planning for clients and families with complex needs and challenges in an acute hospital setting
• Facilitate daily group therapy to build interpersonal and communication skills and provide crisis management techniques for children, adolescents, and adults.

• Responsible for conducting student home visits and monitoring attendance
• Reported any child abuse or neglect to the appropriate personnel
• Assisted with the implementation of behavior and classroom management skills
• Completed intervention plans with families as it relates to student attendance and individual needs
• Provided families with support and resources
• Conducted individual and group counseling sessions
• Conducted weekly small group lunch sessions with students in the second grade
• Utilized appropriate resources and intervention strategies.

• Responsible for preparing vital paperwork for patients
• Demonstrates the knowledge and skills necessary to provide care, or arrange for the provision of appropriate care, for child, adolescent, adult, and older adult population of patients
• Demonstrates knowledge of the principles of growth and development over the lifespan and possesses the ability to assess data reflective of the patient's status
• Makes careful, complete, and accurate observations regarding patients' behavior, test taking attitudes, cognitive and/or behavioral strategies with test items, and any other matter which may affect the rest results or contribute to understanding of patients' performance
• Administers and scores tests in an accurate and timely manner, including tests that have been administered by other departmental staff
• Assists in collecting relevant historical and behavioral data about the patient under the request and supervision of a licensed staff psychologist
• Maintains files of current test results and/or archived results in a timely and accurate manner and protects the confidentiality of all records
• Manage patient appointments and treatment plans
• Obtains all authorizations needed via insurance companies for healthcare treatment
• Completes referrals for patients and coordinates with referring and receiving practices and/or departments
• Maintains accurate case files for each patient.
• Improved product quality by conducting thorough testing and analysis of various components

• Consult and collaborate with other health care providers and specialist to set up patient appointments and treatment plans
• Check patients in and out for their appointments
• Assist with securing funding for medical care as required
• Treat patients with empathy and respect and conduct oneself in a professional manner
• Comply with organizational guidelines and health care laws and regulations
• Consult with patients and family members to discuss their healthcare needs
• Completes referrals for patients and coordinates with referring and receiving practices and/or departments
• Coordinates and prepares financial estimates for patients
• Obtains all authorizations needed via insurance companies for healthcare treatment
• Directs patients to providers in their insurance plan
• Reviews benefits and educates patients on insurance coverage
• Reviews schedules and confirms schedules are accurate and time is properly allocated
• Follows up on all referrals to ensure there are no healthcare gaps.