Lee Mourning
Quality Assurance Proffesional
Rowlett,TX
Summary
Seasoned QA professional with 15+ years in Agile environments, now shifting from direct management to a hands-on Senior QA/Lead role with minimal direct reports. Bringing deep technical expertise and leadership skills to optimize testing, enhance quality, and drive team collaboration. Known for sharp attention to detail, resourceful decision-making, and strong multi-project management. Committed to elevating product quality through direct involvement and innovative testing approaches.
Overview
18
18
years of professional experience
Work History
Engineering Manager - Quality Assurance
Valley Agricultural Software
2023.02 - Current
- Actively led and mentored a global, cross-functional team of 3 QA analysts and 6 software engineers, directly participating in software development and deployment projects to deliver innovative software solutions that significantly enhanced customer efficiency and profitability.
- Engaged in hands-on mentorship and technical coaching to sharpen team members' technical skills and problem-solving abilities, directly contributing to a 25% increase in overall team productivity.
- Implemented and refined Agile testing practices, personally driving key aspects of the development process including leading daily stand-ups, sprint planning, and retrospectives, resulting in a 15% increase in project efficiency and reduced time-to-market.
- Initiated and actively participated in regular knowledge-sharing sessions, demonstrating advanced testing techniques and innovative problem-solving approaches. This hands-on involvement fostered a collaborative environment, resulting in a 35% increase in team-generated solutions and a 20% reduction in problem-solving time.
- Optimized resource allocation by actively tracking the progress of 4 concurrent projects and adjusting resource assignments to ensure efficient utilization, reducing project timelines by an average of 3-5% without sacrificing quality.
Quality Assurance Manager - QA Lead
Valley Agricultural Software
2017.06 - 2023.01
- Actively collaborated with and mentored a global team of 15 QA professionals across multiple regions, directly engaging in rigorous quality assurance processes and developing metrics that drove an increase in product reliability and effectiveness.
- Played a key role in the hands-on implementation of cutting-edge QA methodologies across the enterprise, directly involved in training and coaching team members on new tools and processes personally designing test strategies and executing complex test cases, contributing to a 33% increase in product quality and an 11% reduction in defects.
- Personally created and delivered a comprehensive onboarding program, including hands-on training sessions and one-on-one mentorship, resulting in a 20% increase in new hire productivity and a 10% decrease in time-to-competency.
- Hands-on implementation of a robust issue tracking system, including personally configuring workflows and developing custom reports. Directly applied data-driven prioritization techniques to optimize defect resolution, reducing defect cycle time by about 7% and improving overall product quality.
- Provided direct coaching and mentoring to team members, actively supporting their professional development and contributing to a 15% increase in individual goal attainment and a 21% improvement in overall team metrics.
- Actively participated in cross-departmental problem-solving forums, personally facilitating collaborative sessions and developing communication protocols. This hands-on approach led to an initial 5% reduction in quality-related issues and improved cross-functional efficiency.
Senior Software Quality Assurance Analyst
Dairy.com (Ever.Ag)
2008.08 - 2017.06
- Directly implemented and executed rigorous QA processes and best practices, ensuring that web and enterprise applications consistently met or exceeded customer expectations and business objectives.
- Actively contributed as a core member of high-performing Agile teams, personally conducting tests and collaborating closely with developers in fast-paced environments to deliver high-quality solutions through iterative development.
- Directly designed and executed comprehensive test strategies, personally writing detailed test plans and cases aligned with complex business requirements, resulting in enhanced product quality and reduced time-to-market.
- Wrote and executed custom SQL scripts to personally validate data integrity and consistency, complementing my own functional and regression testing efforts. This hands-on approach enhanced overall test coverage, resulting in 3% reduction in production database-related issues.
- Personally conducted methodical manual testing, including black-box, white-box, functional, exploratory, regression, and performance testing. This hands-on approach identified and mitigated defects, resulting in 15% reduction in production issues.
- Directly utilized Selenium and Fitnesse to design, code, and execute automation test suites, including load and performance testing. Personally analyzed results to identify and reduce performance bottlenecks, enhancing system reliability and scalability.
- Actively identified and prioritized critical software defects through hands-on testing and analysis. Personally provided actionable recommendations to development teams, resulting in approximate 5% reduction in production-related issues and enhanced end-user satisfaction.
Senior Software Quality Assurance Analyst
BenefitMall
2006.12 - 2008.08
- Personally implemented and executed advanced QA methodologies and best practices, directly contributing to exceptional software quality. Conducted rigorous hands-on testing of applications and enterprise software, driving significant improvements in product reliability and performance.
- Actively designed and executed comprehensive test plans and test cases, personally performing thorough test coverage and early defect identification. This direct involvement resulted in 12% reduction in defects and improved overall product quality.
- Worked closely with business stakeholders to gather, analyze, and refine requirements, actively contributing to 15% reduction in requirement-related defects and enhancing system efficiency, functional, regression, and UAT testing.
- Provided strong leadership and organization to QA team, fostering a collaborative environment that increased overall efficiency by 11%. Personally expanded test coverage by an estimated 5% through hands-on testing and collaboration.
- Served as trusted QA liaison, and built strong partnerships with cross-functional teams. This hands-on approach enabled critical issues to be resolved and enhanced product quality by 3-5%.
Education
Bachelor of Science Electrical Engineering -
Southern University A&M
Baton Rouge, LASkills
- Proficient in establishing and managing comprehensive QA processes across diverse platforms, ensuring highest standards of software quality.
- Extensive experience in Agile methodologies and Software Development Life Cycle (SDLC), enabling seamless integration of QA practices.
- Skilled in end-to-end testing of frontend, backend, mobile, and cloud-based applications, ensuring robust and reliable software performance.
- Adept at identifying, documenting, and tracking software defects using industry-standard bug tracking systems.
- Demonstrates strong analytical and problem-solving abilities, making informed decisions that drive quality improvements.
- Highly detail-oriented with a keen eye for identifying subtle software issues.
- Brings forward-thinking approach to QA, anticipating challenges and proactively addressing them while being adaptable and open-minded, quickly adjusting to new tools and methodologies.
- Meticulous planning, coordination and execution of QA activities and strategies, ensuring timely and successful project outcomes.
- Proven ability to lead QA teams, mentor others and facilitate cross-functional collaboration, driving collective success.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Engineering Manager - Quality Assurance
Valley Agricultural Software
2023.02 - Current
Quality Assurance Manager - QA Lead
Valley Agricultural Software
2017.06 - 2023.01
Senior Software Quality Assurance Analyst
Dairy.com (Ever.Ag)
2008.08 - 2017.06
Senior Software Quality Assurance Analyst
BenefitMall
2006.12 - 2008.08
Bachelor of Science Electrical Engineering -
Southern University A&M
Accomplishments
- Successfully managed and mentioned a global, cross-functional team of QA and Software development professionals.
- Managed 5 projects at a time.
- Developed new QA team onboarding documentation resulting in resulting in a 20% increase in new hire productivity and a 10% decrease in time-to-competency.
Technical Competencies:
Test Planning and Execution
- Black box | White box | Grey box testing
- Functional | Regression | Smoke testing
- Performance | Load testing | System test | Integration test
- Usability testing
- User Acceptance Testing (UAT)
Test Case Design and Management
- Business test scenarios
- Functional | Regression test scenarios
- UAT test scenarios
Quality Assurance Best Practices
- Software Development Life Cycle (SDLC)
- · Risk management | Process improvement | Mitigation | Quality management
Project Management and Methodologies
- Agile methodologies (Scrum, Kanban) | Sprints | User stories
- Team leadership | Cross-functional communication
- Business Requirement gathering | Business use case development
Tools and Technologies
- Test Management: Jira, Confluence | Zephyr | TestRail
- API Testing: Postman | Insomnia, Swagger
- Database Management and Scripting: HeidiSQL | MySQL | SQL Server | SQL Developer | TOA |, Oracle PL/SQL | Pro*C | UNIX scripting
- Version Control and CI/CD: GitHub | Jenkins
- Automation: Selenium, Fitnesse
- Cross-browser Testing: Web | BrowserStack | Cross-device testing
- Performance Testing: Mercury LoadRunner
- Test Management Suites: Mercury Test Director | Quality Center
Additional Software and Relevant Skills
- Software Design and Development
- Microsoft Office suite
- Oracle applications
- Harvest | Golden 32
- Yield Enhancement | Failure Analysis
- Statistical Process Control (SPC) | Design of Experiments (DOE) | Failure Mode and Effects Analysis (FMEA)
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home option401k matchStock Options / Equity / Profit SharingPaid time offTeam Building / Company RetreatsFlexible work hoursLanguages
English
Native or Bilingual
Quote
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson
Interests
Information Technology
Reading personal improvement books
Outdoor activities
Learning new skills in technology
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