Enthusiastic Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of improving buying experience and elevating company profile with targeted markets. Consistently recognized for excellence in customer service.
Work History
Sales & Leasing Consultant
Seaview Chrysler Dodge Jeep Ram
Ocean Township, NJ
05.2016 - 06.2020
Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
Made vehicle recommendations based on preferences and outlined benefits of available options.
Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Responded to customer enquiries via telephone and email.
Actively followed up with sold customers to ensure 100% purchase satisfaction.
Sales & Leasing Consultant
T & T Coast Buick Gmc
Sea Girt, NJ
08.2012 - 05.2016
Engaged with customers to effectively build rapport and lasting relationships.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Demonstrated car technology options and available amenities and upgrades for each model.
Contacted associated dealerships to locate desired vehicles meeting customer specifications.
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Opening Manager
Retro Fitness
West Long Branch, NJ
12.2011 - 12.2012
Made sure business opened on time, greeted patrons and offered assistance with locating needed items.
Trained new employees on proper protocols and customer service standards.
Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Maintained cleanliness and organization of gym, working closely with employees to systemize tasks.
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram