Lee Poole
Grand Junction,CO
Summary
Dynamic leader with over five years in restaurant management. Skilled in employee training, food safety compliance, and problem-solving. Committed to fostering a productive team environment and ensuring high standards of customer service.
Overview
6
6
years of professional experience
Work History
General Manager
Popeyes® Louisana Kitchen
Grand Junction, Colorado
01.2020 - 06.2023
- Oversaw daily operations to ensure efficient restaurant performance.
- Projecting sales, managing food cost and waste.
- Managed inventory by ordering food, paper, and supplies to meet operational needs.
- Hiring ,training, and scheduling employees.
- Resolved customer issues by actively listening and providing effective solutions.
- Trained team members on food safety and customer service standards.
- Coordinated store maintenance, prepared for inspections, and regulated cleaning tasks to uphold standards.
- Oversaw cash handling by counting drawers and preparing bank deposits and change orders.
Assistant Manager
Popeyes® Louisana Kitchen
Grand Junction, Colorado
08.2018 - 12.2019
- Filled in for general manager during absences, maintaining consistent operations and team support.
- Trained and scheduled new employees, improving operational efficiency through effective onboarding.
- Educated team members on service standards and food safety practices, fostering a compliant and knowledgeable workforce.
- Monitored inventory levels and coordinated with suppliers for timely restocking.
Shift Leader
Popeyes® Louisana Kitchen
Grand Junction, Colorado
11.2017 - 07.2018
- Supervised crew members during peak service periods to optimize performance.
- Streamlined food preparation processes, improving order turnaround time.
- Greeted customers, processed orders, and confirmed accurate payments.
- Sanitized surfaces and stocked food products to uphold hygiene standards.
Education
High School Diploma -
Central High School
Grand Junction, CO05-2017
Some College (No Degree) -
Western Colorado Communtiy College
Grand Junction, COSkills
- Cash management
- Labor management
- Staff scheduling and labor cost control
- Leadership and employee training
- Organizational skills
- Problem solving
Timeline
General Manager
Popeyes® Louisana Kitchen
01.2020 - 06.2023
Assistant Manager
Popeyes® Louisana Kitchen
08.2018 - 12.2019
Shift Leader
Popeyes® Louisana Kitchen
11.2017 - 07.2018
High School Diploma -
Central High School
Some College (No Degree) -
Western Colorado Communtiy College