Lee Omar Roldan Martinez
Selma,NC
Summary
Proactive and results-oriented professional with proven expertise in customer service and front-end performance optimization. Demonstrated ability to enhance team efficiency and accuracy. Excelled in fast-paced, high stress environments, fostering strong relationships and ensuring top-notch service. Skilled in time management, team contribution and root cause analysis, achieving significant improvements in workplace productivity.
Overview
5
5
years of professional experience
Work History
Front End Associate
Cookout Restaurant
Garner, NC
08.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Ensured merchandise availability and orderliness in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
McDonald's
Selma, NC
05.2020 - 09.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Spearheaded rapid learning of required duties to boost productivity.
- Developed strong cooperative relationships with coworkers and managers.
Education
Keystone Academy
OnlineSkills
- Customer service
- Time management
- Team contribution
- Front-end performance optimization
- Attention to detail
- Performing in high stress environments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front End Associate
Cookout Restaurant
08.2023 - Current
Team Member
McDonald's
05.2020 - 09.2020
Keystone Academy