Lee Santiago
Antioch,CA
Summary
Detail-oriented unarmed security guard with a solid foundation in report writing and stress tolerance. Skilled in monitoring security, conducting patrols, and resolving incidents promptly, contributing to overall safety and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Unarmed Security Guard
Crossroads Christian Center
Pittsburg, CA
02.2025 - Current
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to identify potential hazards and mitigate risks.
- Responded promptly to incidents, ensuring efficient resolution of security concerns.
- Maintained detailed reports of daily activities and unusual occurrences for review.
- Implemented access control measures to secure entry points and monitor visitor flow.
- Provided excellent customer service, assisting guests while maintaining a secure environment.
Crew Member
Jollibee
Antioch, CA
03.2023 - 11.2024
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels and communicated needs to management for restocking supplies.
- Followed food safety guidelines to ensure compliance with health regulations and standards.
- Took orders, prepared meals, and collected payments.
Store Associate
Ace Hardware
Antioch, CA
04.2022 - 01.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Organized merchandise displays to optimize product visibility and accessibility for customers.
- Maintained inventory levels through regular stock checks and effective replenishment strategies.
- Implemented visual merchandising standards to attract customer attention and drive sales growth.
Education
High School Diploma -
Deer Valley High School
Antioch, CAGuard Card - Security
Swift Guard Security
Concord, CASkills
- Facility security
- Situational awareness
- Patrolling techniques
- Report writing
- Stress tolerance
- Property patrol
- CCTV monitoring
- Perimeter patrol
- Active listening
- Customer service
- Critical thinking
- Problem resolution
- Time management
- Problem-solving skills
Timeline
Unarmed Security Guard
Crossroads Christian Center
02.2025 - Current
Crew Member
Jollibee
03.2023 - 11.2024
Store Associate
Ace Hardware
04.2022 - 01.2023
High School Diploma -
Deer Valley High School
Guard Card - Security
Swift Guard Security