Lee Stegman
Overland Park,Kansas
Summary
Hardworking employee enthusiastic about learning sales inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Service Manager
Kaeser Compressors
04.2022 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Production Control Officer
Marine Corps Aviation
01.2020 - 01.2022
- Controlled all aspects of production for aircraft components, managing 13 programs working cross-functionally with 56 individual teams
- Mentored and train team managers on multiple aspects to include forecasting, cost controls, time management, critical thinking, and developing leadership skills
- Oversaw production site for the F404-GE-400/404 engine program resulting in the production of 148 engines and increasing productivity by 10%
- Recouped 3.2 million Dollars for the government through the RILOP Program
- Adjusted the forecasting of component repairs to reduce non availability by 32% to the customer.
Aircraft Maintenance Engineer Officer
Marine Corps Aviation
01.2015 - 01.2020
- Oversee day-to-day operations of several teams associated with the program, including engineering, purchasing, manufacturing, finance, research and development, and quality to maintain consistency
- Manage various facets of technical, profitability, and performance schedule while upholding KPIs for different multimillion-dollar programs
- Implemented phase program to increase readiness of assets by 22% and decreasing turnaround time of scheduled maintenance
- Coordinated implementation of radar systems upgrade, allowing greater capability to the aircraft.
Quality Assurance Division Chief
Marine Corps Aviation
01.2013 - 01.2015
- Spearheaded the launch of two new aircraft platforms for the Marine Corps
- Identified training requirements by performing as well as reviewing trend analysis on personnel's performance data
- Ensured longevity for mission attainment by assessing the risk inflicted on assets
- Maintained high-quality standards by heading 27 programs and nine departments
- Detected flawed components and offered solutions to save I.2 Million dollars for the government
- Orchestrated implementation of 3 separate multimillion dollar systems upgrades for 32 aircraft.
Maintenance Control Chief
Marine Corps Aviation
01.2009 - 01.2013
- Screened and processed the qualified applicants to coordinate stations
- Enhanced aircraft readiness by conducting strategic/SWOT analysis and forecasting needs
- Delivered coaching related to cost effectiveness, time management, and quality screening to 13 managers overseeing 300 employees
- Achieved 18% increase in asset availability allowing unit to meet 102% of annual flight hour goal
- Prioritized all maintenance efforts between three separate geographic locations to ensure asset availability.
Skills
- Business Administration
- Strategy & Planning
- Quality Control
- Customer Service
- Market & Critical Analysis
- Leadership & Development
- Multi-tasking strength
- Verbal/written communication
- CRM software proficiency
- Budgeting & Forecasting
- Negotiation & Collaboration
- Team & Time Management
- Rapport Building
- Customer Service
- Teamwork and Collaboration
- Time Management
Websites
Education Certifications
- Bachelor of Science in Business Administration / Logistics (Cum Laude), Park University, Parkville, Missouri, 01/01/21
- Lean Six Sigma - Black Belt, Aveta Business Institute, New York, NY, 01/01/22
Timeline
Service Manager
Kaeser Compressors
04.2022 - Current
Production Control Officer
Marine Corps Aviation
01.2020 - 01.2022
Aircraft Maintenance Engineer Officer
Marine Corps Aviation
01.2015 - 01.2020
Quality Assurance Division Chief
Marine Corps Aviation
01.2013 - 01.2015
Maintenance Control Chief
Marine Corps Aviation
01.2009 - 01.2013