Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lee Thor

Sacramento,CA

Summary

Results-driven professional with extensive experience in customer service, warehouse management, and retail management. Demonstrated ability to enhance operational efficiency by effectively coordinating schedules, and information flow. Proven track record of supporting project initiatives through thorough research and detailed reporting. Committed to leveraging strong attention to detail and exceptional time management skills to contribute to organizational success.

Overview

10
10
years of professional experience

Work History

Assistant Retail Operations Manager

Sacramento Kings
Sacramento , CA
01.2024 - 01.2025
  • Oversaw day to day retail and warehouse operations.
  • Managed team and merchandise of non venue events.
  • Managed in-venue retail locations during games.
  • Collaborated with retail management team to create effective plans for achieving goals regarding retail, warehouse, and concert operations.
  • Collaborated with other departments within the organization to achieved a common goal.

Retail Operations Lead

Sacramento Kings
Sacramento, CA
07.2023 - 01.2024
  • Created a positive working environment for team associates and ensured team associate are in compliance with all retail policies, procedures, and regulations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge for retail and warehouse operations.

Area Coach

Taco Bell
Sacramento, CA
03.2021 - 07.2023
  • Established professional relationships with managers and team members.
  • Hold regular meetings with managers and leads to review performance and priorities.
  • Monitor franchised operations and identified opportunities for improvement in the area needed.
  • Conduct regular audits to verify compliance with company regulations and safety protocols.
  • Ensured all franchised locations achieved budget targets by developing cost-effective solutions.

Warehouse Lead

Fanatics
Sacramento, CA
03.2020 - 07.2023
  • Quickly receive and ensured accuracy of inventory.
  • Create reports detailing shipment information such as quantity received or not received.
  • Performed cycle counts to verify physical stock from previous week or games.
  • Managed day-to-day activities within the warehouse by assigning tasks among team members.
  • Organized efficient daily work plans based on managers instructions and written directions to meet warehouse projects.

Associate Store Team Leader

Fanatics
Sacramento, CA
09.2017 - 08.2019
  • Professionally greet and invite customers into store and provide high quality of customer services to fans.
  • Replenish store on a daily bases. Monitor store to make sure it is in the best shape for the fans.
  • Communicate with managers regarding Kings merchandise request.

Assistant Manager

Taco Bell
Sacramento, CA
03.2015 - 07.2019
  • Coordinate interviews and successfully contribute hiring new employees with good work ethic.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Communicate with shift leads on how they can maximize their team during shifts to reach goals.
  • Communication with area coach and director of operations regarding work flow, schedule budget, inventory budget, inventory weekly counts, customers surveys, and store goals.
  • Assist store manager with store inspection’s regarding food safety, food quality, and cleanliness of store inside and outside.

Education

Associate of Arts - Kinesiology

Cosumnes River College
Sacramento, CA
05.2016

High School Diploma -

Pleasant Grove High School
Elk Grove, CA
06.2013

Skills

  • Strong work ethic
  • Leader
  • Quick learner and adapter
  • Problem solver
  • Ability to multitask and make quick decision
  • Organized individual

References

References available upon request.

Timeline

Assistant Retail Operations Manager

Sacramento Kings
01.2024 - 01.2025

Retail Operations Lead

Sacramento Kings
07.2023 - 01.2024

Area Coach

Taco Bell
03.2021 - 07.2023

Warehouse Lead

Fanatics
03.2020 - 07.2023

Associate Store Team Leader

Fanatics
09.2017 - 08.2019

Assistant Manager

Taco Bell
03.2015 - 07.2019

Associate of Arts - Kinesiology

Cosumnes River College

High School Diploma -

Pleasant Grove High School

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Lee Thor