Lee Walls
Dacula,United States
Summary
Motivated sales and client advisor with a background in team leading and international relations. Experienced in operational planning and management. Skilled in overseas operations, operational safety, critical care, and immediate care. Versatile in all situations with expertise in military helicopter and vehicle maintenance as well as self-taught IT and networking for computer hardware troubleshooting.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Professional Sales Representative
Lou Sobh Honda
Cumming, United States
10.2021 - Current
- Advised clients on vehicle purchase and lease options
- Developed new and fresh marketing strategies during the peak of COVID, which allowed the dealership to retain and gain customers.
- Implemented contemporary sales call practices to approach customers with more informative interactions resulting in higher deal closures per customer called compared to other dealership sales representatives.
- Delivering exceptional customer service
- Retention of clients through honest and transparent salesmanship.
Sales And Leasing Consultant
Grainger Honda
Savannah, Georgia
10.2017 - 10.2021
- Established relationships with key clients, while maintaining existing customer base.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Exceeded Honda's sales objective year over year, receiving recognition through their sales leadership program.
Flight Battalion Production Control Manager
Florida National Guard
Jacksonville, Florida
11.2014 - 10.2018
- Maintenance requests are processed promptly using Unit Level Logistics System.
- Aviation (Enhanced) (ULLS-AE) or manual procedures are used to process the maintenance requests of the supported unit.
- Making sure the accuracy of maintenance fault statuses is verified.
- Performed daily maintenance and inspections on helicopters, including oil changes, filter replacements and lubrication of components.
- Performed ground runs to test the operation of aircraft systems.
- Examined electrical wiring harnesses for signs of wear or fatigue during routine inspections.
- Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
Production Control Manager
Toyota Motor Corporation
Savannah, Georgia
01.2016 - 03.2018
- Supervised technicians and monitored their work performance while dispatching repair orders.
- Monitored and ensured adherence to company policies and safety requirements
- Ensured compliance with OSHA regulations and safety standards
- Contributed to the completion of daily tasks by assisting the service manager and providing feedback on repair order status to service advisors
- Ensured excellent customer experience by monitoring feedback through surveys and other available tools.
Vehicle Technician
Toyota Motor
Savannah, Georgia
03.2015 - 06.2016
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Maintained accurate records of service performed on vehicles in line with company procedures.
- Performed routine maintenance services such as oil changes, lubrications, tune-ups, filters replacements.
- Replace faulty wiring harnesses and sensors when necessary.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
UH-60 Non-Rated Crew Member
US Army
10.2005 - 09.2014
- Directed and assisted passengers during emergency procedures, including evacuations after an emergency landing
- Flew with multiple aircrews, gaining over 1,900 combat flight hours without any incident.
- Over 2,600 flight hours, non-combat, without incident.
- Attended and participated in preflight briefings. Gathered valuable information on weather, routes, emergency procedures, crew coordination and passenger metrics.
- Accompanied aircraft on flights, making in-flight adjustments and corrections while performing crew duties.
- Ensured efficient performance of engines, monitored fuel usage, and assessed the functionality of aircraft systems in-flight
- Executed comprehensive examinations on aircraft to ensure compliance with pre-flight checklists, detecting any defects or malfunctions.
UH-60 Helicopter Technician
US Army
Savannah, Georgia
10.2005 - 09.2014
- Managed aircraft maintenance records through proper documentation techniques
- Utilizing inspection tools adeptly for detecting any issues in the identified parts
- Diagnosed causes by reading and interpreting pilots' problem descriptions
- Managed inventory and supplied orders for supplies, parts, materials, and equipment
- Maintained seamless coordination with coworkers to ensure smooth fitting and alignment of heavy parts
Education
High School -
Yorktown High School
01.2004
Culinary Arts -
Sullivan University
Skills
- Deal structuring
- Sales Presentations
- Cold-calling
- Diagnosing problems
- Installing components
- Aircraft service
Websites
Awards
- Counsel of Sales Leadership
Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
Timeline
Professional Sales Representative
Lou Sobh Honda
10.2021 - Current
Sales And Leasing Consultant
Grainger Honda
10.2017 - 10.2021
Production Control Manager
Toyota Motor Corporation
01.2016 - 03.2018
Vehicle Technician
Toyota Motor
03.2015 - 06.2016
Flight Battalion Production Control Manager
Florida National Guard
11.2014 - 10.2018
UH-60 Helicopter Technician
US Army
10.2005 - 09.2014
UH-60 Non-Rated Crew Member
US Army
10.2005 - 09.2014
High School -
Yorktown High School
Culinary Arts -
Sullivan University
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