Experienced Operations Manager with a strong focus on safety compliance and operational efficiency. Successfully led initiatives that improved service delivery and fostered a culture of safety, resulting in reduced workplace incidents.
Work History
Operations Manager / Safety Advisor
10 Years 5 Months
Double J Transport, LLC | 01.2018 - 06.2028
Led cross-functional teams in executing strategic initiatives that improved service delivery.
Analyzed performance metrics to identify areas for operational enhancements and solutions.
Fostered a culture of safety and compliance through regular training and audits.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Facilitated smooth collaboration between departments through clear communication channels.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Interacted well with customers to build connections and nurture relationships.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Developed and implemented safety protocols to enhance compliance with industry regulations.
Conducted regular safety audits to identify hazards and recommend corrective actions.
Trained staff on safety practices and emergency response procedures, improving overall awareness.
Collaborated with management to assess risk factors and implement mitigation strategies.
Monitored adherence to safety standards, ensuring continuous improvement in operational practices across the organization.
Improved employee awareness of safety protocols through regular training sessions and workshops.
Led safety meetings and training classes to educate workers on safe practices and important policies.
Maintained accurate records of all safety-related activities, providing detailed reports for upper management when required.
Streamlined processes for reporting near-misses or incidents so that learning opportunities were captured effectively before they became significant problems.
Enforced safety behaviors in field by delivering mandatory trainings and implementing FMCSA procedures.
Enforced safety behaviors in field by delivering mandatory trainings and implementing FMCSA procedures.
Maintained compliance with relevant safety regulations and protocols.
Promoted a strong safety culture by leading by example and consistently demonstrating commitment to best practices in the workplace.
Participated in safety meetings by answering questions from staff members.
Monitored safety practices of new and existing employees.
Trained company employees in safety procedures and provided in-depth documentation for review.
Led employee training on safe usage of equipment.
Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
Inspected work practices and procedures for compliance with company and federal regulations.
Assistant Operations Manager / Driver (Class A)
10 Years
See Why, Inc. | 01.2008 - 01.2018
Oversaw daily operations, ensuring adherence to company policies and procedures.
Analyzed and managed operational workflows to identify inefficiencies and implement process improvements.
When required, safely operated Class A Vehicles throughout Midwest.