Leeann Gonzalez
Brooklyn
Summary
Dynamic manager with a proven track record at Albertsons Grocery Store, excelling in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and staff training. Skilled in time management and shift scheduling, fostering a productive environment that drives employee engagement and operational success.
Overview
6
6
years of professional experience
Work History
Manager
Albertsons Grocery Store
02.2019 - 07.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Arts - Fashion Design
Los Angeles Trade Technical College
Los Angeles, CA06-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Shift scheduling
- Coaching and mentoring
Timeline
Manager
Albertsons Grocery Store
02.2019 - 07.2025
Associate of Arts - Fashion Design
Los Angeles Trade Technical College
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