LeeAnn Himley
Schaumburg,IL
Summary
Exceptional Project Manager successful at directing transformative technical and business initiatives requiring fast-paced execution. More than 15 years in project management with proven success in the insurance industry. Offers strong analytical, planning, communication and organizational skills to manage competing demands.
Overview
20
20
years of professional experience
5
5
Years of IT Project Management Experience
9
9
Years System Transformation Project Management Experience
Work History
Program Manager
Utica National Insurance Group
Remote
08.2021 - 08.2025
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Championed best practices in project management, fostering a culture of continuous improvement.
- Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Developed and maintained logistics workflows, procedures and reports.
- Leveraged project management processes and tools to define and execute projects.
Senior Project Manager - IT
MetLife
Schaumburg, IL
02.2015 - 12.2020
- Developed project plans and managed project scope using PMI methodologies to guide projects from conceptualization to implementation and maintenance
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Organized design, development and quality testing teams to build proprietary applications within aggressive cost and time constraints
- Communicated project plans and progress to key stakeholders, including officers, project contributors, business owners, operational and technical resources
- Customized control management processes and leadership metrics reporting for stakeholder and governance boards
- Developed quality testing trend metrics and monitoring processes enabling identification of test case critical paths to optimize test case execution and minimize testing durations
- Cultivated synergy across internal and external teams around the world to maintain 24/7 project development and testing schedules
- Closely collaborated with project members to identify and quickly address problems
Senior Business Analyst
MetLife
Schaumburg, IL
03.2012 - 02.2015
- Facilitated active listening analysis meetings with internal customers to translate business needs into requirements and project scope
- Authored business requirements to deliver suite of new products enrollment and billing administration on existing call center system and IVR whereby consolidating mid-market customer implementation tools
- Established process map documents for existing and future-state administrative processes
- Served as client and business advocate from design and development cycle through go live implementation
- Proficient with MS tools: Word, Excel, PowerPoint, Visio and MS Project.
Project Manager
MetLife
Schaumburg, IL
05.2005 - 02.2012
- Oversaw planning, requirements creation, design, application development, quality testing and risks involved in software projects
- Delivered proprietary claims workflow system including migration of live data to new system
- Led business analyst team data migration assessments through detailed planning, tracking and issue resolution across multiple office locations
- Delivered new absence management products administrative system whereby increasing sale opportunities and customer satisfaction
- Identified and tracked defects with Quality Center and supported developers in resolving problems by completing additional tests
- Effectively interacted with Quality, UAT and business departments regarding software defects and functionality issues, working closely to develop innovative solutions and meet critical delivery dates
Education
BA - Elementary Education
Northern Illinois University
DeKalb, IL05.1991
Skills
- Project Scheduling
- Budgeting
- Communication
- Organization
- Strategic Planning
- Virtual Teams Management
Timeline
Program Manager
Utica National Insurance Group
08.2021 - 08.2025
Senior Project Manager - IT
MetLife
02.2015 - 12.2020
Senior Business Analyst
MetLife
03.2012 - 02.2015
Project Manager
MetLife
05.2005 - 02.2012
BA - Elementary Education
Northern Illinois University